Analyst - Credit & Collections

Iberdrola Renewables; Augusta (ME); On-site; USD 64,000 - 81,000; Full time

Job summary

A leading company in the renewables sector seeks a Credit and Collection Analyst to enhance reporting and process efficiencies. Candidates should possess strong analytical skills and relevant educational qualifications to support collection activities while adhering to guidelines and improving systems. This position offers a competitive salary and opportunities for professional growth, including a generous benefits package.

Benefits

Award winning student loan debt repayment program

12% 401(k) Match

Competitive salary and performance-based bonuses

Comprehensive medical, dental, vision benefits

Tuition Assistance

Opportunities for professional development

Supportive work environment

Generous PTO policy

Qualifications

• A bachelor’s degree is required; associates degree with 3 years experience or high school diploma with 5 years experience is acceptable.
• Strong analytical and technical ability needed.
• Experience with SAP and customer service policies is required.

Responsibilities

• Responsible for analysis, reporting, and technical understanding of credit and collection data.
• Coordinates and improves collection activities and systemic changes within the department.
• Processes accounts with overdue bills and prepares credit and collection reports.

Skills

Analytical skills

Technical ability

Customer service knowledge

Strong communication

Problem-solving

Organizational skills

Multi-tasking

PC skills, including MS Office Suite

Education

Bachelor’s Degree

Associates Degree with relevant experience

High School/GED with relevant experience

Tools

SAP

Job description

The base salary range for this position is dependent upon experience and location, ranging from $64,538 to $80,673

Responsibilities

Responsible for the analysis, reporting, and technical understanding of credit and collection and other related data. Coordinates and improves collection activities and systemic changes within the department and with outside agencies to assure prompt, courteous and proper collection in adherence with regulatory guidelines. Works within a group identifying and designing system efficiencies.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

• Understand the design and logic of the CMP SAP system. Process workflow errors and identify opportunity to improve system efficiencies. (35%)
• Ensuring system logic and business processes are accurate are adhering to all regulatory guidelines. (30%)
• Processes accounts with overdue bills for non-payment. Coordinates proactive calling campaigns and field collections for residential and non-residential customers with arrears. (10%)
• Works closely with management to develop, improve and implement collection process. (10%)
• Prepares and maintains credit and collection records, files and reports. Maintains follow-up files for special handling of accounts as required. (10%)
• Other duties as assigned. (5%)

Skills and Requirements

• Bachelor’s Degree . Associates Degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.

Skills/Abilities:

• Strong analytical and technical ability.
• Working knowledge of customer service, SAP, and collections policies and practices.
• Strong communication skills.
• Effective problem-solving and organizational skills.
• Able to multi-task.
• PC skills, including MS Office Suite

Competencies

• Develop Self & Others
• Empower to grow
• Collaborate and Share
• Be a role model
• Focus to achieve results
• Be agile
• Technical Skills

Benefits:

• Award winning student loan debt repayment program
• 12% 401(k) Match
• Competitive salary and performance-based bonuses
• Comprehensive benefits - including medical, dental, vision and variety of well-being programs
• Tuition Assistance
• Opportunities for professional development, career advancement, and internal mobility
• Supportive and inclusive work environment
• Generous PTO policy

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Company:

CENTRAL MAINE POWER CO

Mobility Information

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Job Posting End Date:

July-3-2025