Credit & Collections Specialist (SAP)

System One; Jersey City (NJ); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company seeks a Credit & Collections Specialist responsible for managing accounts receivable and credit management. The role requires effective communication with customers and collaboration with internal teams. Candidates should possess a bachelor's degree in finance or accounting with proven experience in collections and financial software.

Qualifications

• 3-5 years of relevant experience in collections and invoicing.
• Proven experience with financial systems, particularly SAP.
• Strong computer proficiency with advanced Excel skills.

Responsibilities

• Manage collection of customer accounts and develop effective processes.
• Prepare periodic reports on account aging and payment details.
• Maintain and update customer master and credit data in SAP.

Skills

Collections

Account Reconciliation

Analytical Skills

Communication

Microsoft Office

Education

Bachelor's degree in Finance or Accounting

Tools

SAP

Excel

Job description

Credit & Collections Specialist (SAP)
Orlando, FL

Position Summary: Join our dynamic team as a Credit & Collections Specialist, where you will be the vital link between our customers, Accounts Receivable (AR) Accounting, Operations, and Sales Teams. In this role, you will be responsible for the prompt collection of all accounts receivables and comprehensive credit management, which includes maintaining credit management tools and customer credit limits. You will support bad debt calculations and analyses, prepare periodic reports on account aging, AR tracking, and payment details, all while fostering strong relationships with internal and external customers.

Essential Functions:

• Manage the collection of customer accounts for both internal and external clients, ensuring timely collection and developing effective collection processes.
• Utilize GETPAID software to streamline and enhance the collection process.
• Implement COFANet to validate customer credit limits efficiently.
• Identify and address credit and collection issues, communicating findings with the AR Accounting team and Customer Service Representatives (CSR).
• Follow up on collection issues with AR Accounting and/or CSR teams to resolve discrepancies.
• Initiate communication with customers by sending missing invoices and maintaining regular contact through calls, emails, or customer portals to improve payment statuses on overdue invoices.
• Review, analyze, and release pending sales orders from credit/shipment holds while adhering to Company Credit Policy.
• Maintain and update customer master and credit data in SAP, ensuring accuracy in current customer information.
• Collaborate with relevant stakeholders semi-annually to confirm appropriate credit limits are established in SAP as per Company Credit Policy.
• Support customer service and program teams in resolving disputes related to receivable collections effectively.
• Assist the AR Accounting team in analyzing, calculating, and recording bad debt in line with Company Policy.
• Contribute to the preparation of weekly and month-end AR Tracking and Payment Details reports.
• Participate in bi-weekly Cash Drum meetings for ongoing discussions.
• Assist the AR Accounting team in the Internal Control Questionnaires process while acting on additional duties and projects as assigned.
• Play a key role in the implementation of new tools and processes as required.

Minimum Requirements:

• Bachelor's degree in Finance or Accounting with 3-5 years of relevant experience, or an equivalent combination of education and experience.
• Proven experience in collections, invoicing, and account reconciliation is essential.
• Familiarity with Financial Systems, particularly SAP, is preferred.
• Strong computer proficiency, especially in Microsoft Office, with advanced skills in Excel required.
• Ability to manage multiple projects and adapt to changing priorities in a fast-paced environment.
• Self-motivated with the capability to work independently while welcoming guidance when needed.
• Excellent judgment, planning, and organizational skills, with an analytical mindset and attention to detail.

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Ref: #270-IT Orlando