Analyst, Cloud Ops
Johnson Controls, Inc.
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Benefits offered by this job
Job summary
Johnson Controls, Inc. seeks an Analyst, Cloud Ops to design, implement, and manage Windows-based infrastructure including servers, AD, IIS, and SQL Server.
You will drive architecture initiatives, ensure security and reliability, and collaborate with cross-functional teams to align with business objectives. The role requires 5+ years of Windows infrastructure experience, proficiency in PowerShell, Ansible, Terraform, and familiarity with SCOM/SolarWinds for monitoring.
Qualifications
- Design and implement scalable Windows-based infrastructure aligned to IT strategy.
- Strong engineering and architectural expertise for Wintel environments.
- Experience with IaC and enterprise monitoring tools.
Responsibilities
- Architect and design Windows Server, Active Directory, and core services.
- Deploy, configure, and maintain Windows Server environments and AD services.
- Implement IaC using PowerShell, Ansible, and Terraform.
- Monitor health, performance, and security using SCOM and SolarWinds.
- Develop DR/BC plans and ensure rapid recovery.
- Troubleshoot complex Wintel issues and document procedures.
- Collaborate across teams and mentor junior engineers.
- Stay current with technologies and promote automation.
Skills
Education
Tools
Job description
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycleservicesand an industry-leading field organization, we elevate customer performance, turn goals into real-worldresultsand help move society forward.
- Competitive salarybonus plan
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible for designing, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies.
This role requires close collaboration with cross-functional teams to ensure high performance, security, and reliability of the Wintel environment while driving strategic architecture initiatives aligned with business objectives.
- Design and architect scalable, secure, and highly available Windows-based infrastructure, including:
- Windows Servers
- Active Directory
- Core enterprise services
- Develop high-level architectures, technical designs, and detailed documentation for Wintel initiatives.
- Align infrastructure designs with organizational standards and long-term IT strategy.
- Deploy, configure, and maintain:
- Windows Server environments
- Active Directory services
- IIS, SQL Server, and related components
- Implement Infrastructure as Code (IaC) using tools such as:
- PowerShell
- Ansible
- Terraform
- Ensure standardization and automation across environments.
- Monitor system health, performance, and resource utilization.
- Identify and implement performance tuning and optimization strategies.
- Use enterprise monitoring tools such as:
- System Center Operations Manager (SCOM)
- SolarWinds
- Proactively identify potential risks and resolve issues.
- Implement and enforce security best practices, including:
- Patch management
- Access controls
- System hardening
- Conduct security audits, vulnerability assessments, and compliance checks.
- Ensure alignment with industry standards and organizational policies.
- Develop and maintain disaster recovery (DR) and business continuity (BC) plans.
- Conduct periodic DR testing to validate readiness and effectiveness.
- Ensure minimal downtime and rapid recovery in case of failures.
- Provide expert-level support for Wintel infrastructure issues.
- Troubleshoot and resolve:
- Hardware, software, and network-related problems
- Collaborate with cross-functional IT teams to resolve complex technical challenges.
- Drive improvements in system reliability and operational stability.
- Maintain comprehensive documentation for:
- Architecture designs
- System configurations
- Operational procedures
- Promote knowledge sharing through:
- Training sessions
- Mentorship and best practice guidance
- Stay current with emerging technologies and industry best practices.
- Evaluate and recommend tools and technologies to improve:
- Performance
- Automation
- Operational efficiency
- Support continuous improvement initiatives across the Wintel environment.
- Bachelor’s degree in:
- Computer Science
- Information Technology
- Or a related field
- Minimum 5+ years of experience in:
- Windows system administration
- Infrastructure engineering
- Solution architecture
- Proven hands-on experience with:
- Windows Server (2012 and later)
- Core Microsoft infrastructure services
- Strong expertise in:
- Windows Server technologies
- Active Directory & Group Policy
- PowerShell scripting
- Experience with:
- Virtualization platforms (VMware, Hyper‑V)
- Cloud platforms (AWS, Azure)
- Knowledge of:
- Backup and recovery solutions
- Infrastructure automation practices
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Or equivalent certifications
- Experience with Microsoft SQL Server or other database technologies
- Understanding of:
- Networking fundamentals
- Firewall configuration
- Security protocols
- Familiarity with:
- ITIL framework
- Change management processes
- Strong problem-solving and analytical skills
- Effective communication and collaboration abilities
- Attention to detail and process adherence
- Ability to work in fast-paced, enterprise environments
Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education,experience, knowledge, skills, and abilities of the applicant, internal equity, and alignmentwith market data.) This role also offers a competitive Sales Incentive Plan that will take intoaccount volume and margin on a project, quarterly, and annual basis. This position includes acompetitive benefits package. The posted salary range reflects the target compensation forthis role. However, we recognize that exceptional candidates may bring unique skills andexperiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficientand fair hiring process, we may use technology assisted tools, including artificial intelligence(AI), to help identify and evaluate candidates. All hiring decisions are ultimately made byhuman reviewers. For details, please visit the About Us tab on the Johnson Controls Careerssite at https://jobs.johnsoncontrols.com/about-us
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