Analyst, Business Product

Ensemble Health Partners; Kentucky; Hybrid; USD 79,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Professional development

Incentive programs

Job summary

Ensemble Health Partners is seeking an Analyst II, Business Product to drive end-to-end business and product analysis across healthcare revenue cycle operations.

You will translate business needs into scalable solutions, partnering with stakeholders to impact product performance and customer experience. The role requires healthcare domain knowledge, analytical rigor, and project execution in a fast-paced, matrixed environment.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2–5+ years in business or product analysis preferred.
• Experience gathering and documenting requirements.
• Demonstrated advanced usage of AI to lean into process and technological improvements, including exploration, experimentation, and application of AI.

Responsibilities

• Conduct user interviews, define use cases, and document user journeys and pain points.
• Gather, validate, and translate business and system requirements into actionable deliverables.
• Define problems, evaluate solutions, and provide recommendations.
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
• Support data-driven decision making through trend and performance analysis.
• Communicate insights, risks, and recommendations to stakeholders at all levels.
• Identify and implement process improvements to drive efficiency and scalability.

Skills

Advanced analytical thinking

Healthcare revenue cycle knowledge

Strong communication

Attention to detail

Cross-functional collaboration

Documentation discipline

Ownership & accountability

AI in process improvements

Education

Bachelor's degree or equivalent experience

Tools

Jira

Confluence

Visio

Job description

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity

The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience. The ideal candidate brings healthcare domain expertise, analytical rigor, and project execution capability, with the ability to influence decisions, lead initiatives, and deliver results in a fast-paced, matrixed environment.

Key Responsibilities

• Conduct user interviews, define use cases, and document user journeys and pain points.
• Gather, validate, and translate business and system requirements into actionable deliverables.
• Define problems, evaluate solutions, and provide recommendations.
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
• Support data-driven decision making through trend and performance analysis.
• Communicate insights, risks, and recommendations to stakeholders at all levels.
• Identify and implement process improvements to drive efficiency and scalability.

What Success Looks Like

• Delivers product enhancements that improve business outcomes
• Drives measurable improvements in revenue cycle performance
• Builds strong stakeholder trust
• Identifies and implements meaningful process improvements
• Demonstrates ownership and accountability

Core Competencies

• Advanced analytical thinking and problem-solving
• Healthcare revenue cycle knowledge
• Strong communication and stakeholder management
• Attention to detail and strong documentation discipline
• Ability to manage multiple priorities
• Compliance awareness (HIPAA, PHI)
• Cross-functional collaboration

Qualifications

• Bachelor's degree or equivalent experience
• 2-5+ years in business or product analysis
• Experience gathering and documenting requirements
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

Preferred

• Healthcare revenue cycle experience
• Project leadership experience
• Experience with Jira, Confluence, Visio, or similar tools
• Customer-facing or client solution experience

Compensation

This position pays between $78,875 - $94,650 based on experience #LI-LP1 #LI-Remote

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Equal Employment Opportunity

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].