Analyst, Business Continuity

Fidelity Investments; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Fidelity Investments is seeking a Business Continuity professional in Durham, NC to support resiliency initiatives and cross-functional partnerships. The role emphasizes risk-based planning, incident response, and data-driven insights to safeguard critical operations.

You will collaborate with leaders to strengthen continuity programs, leverage dashboards in Power BI, and ensure effective testing and documentation across the organization.

Qualifications

• BA/BS in Business, IT, or equivalent experience.
• 2–3 years in business continuity, disaster recovery or risk management.
• ABCP/CBCP certification preferred or must acquire within 12 months.
• Experience in Financial Services; ops risk or IT preferred.
• Builds strong relationships with partners, in-person and virtual.
• Approaches work with creativity, challenging current practices.
• Excellent verbal and written communication; cross-site team capable.
• Strong organizational skills and attention to detail.
• Able to multitask and adapt to change.
• Experience with Power BI or other dashboards preferred.
• MS Office: Excel, Outlook, PowerPoint, Word.

Skills

Business continuity

Disaster recovery

Risk management

Power BI

Communication

Analytical thinking

Adaptability

Incident response

Team collaboration

Education

BA/BS Degree in Business or IT

Tools

Microsoft Office

Excel

Power BI dashboards

Outlook

PowerPoint

Word

Job description

Job Description

Note: Fidelity is not providing immigration sponsorship for this position

The Role

In this role you will support initiatives that will have a direct impact on the day-to-day operations of the Business Continuity, Resiliency Intelligence Innovation Center and Vendor Resiliency Communities. You will work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners.

Job Description

Note: Fidelity is not providing immigration sponsorship for this position

The Role

In this role you will support initiatives that will have a direct impact on the day-to-day operations of the Business Continuity, Resiliency Intelligence Innovation Center and Vendor Resiliency Communities. You will work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners.

The Team

Business Continuity is a dedicated team of risk professionals who provide the strategic development and execution of a business resiliency program, with oversight of operational, technology, and vendor risks that enables our company’s business operations to continue following a disruption.

The Expertise And Skills You Bring

• BA/BS Degree in Business, Information Technology, or equivalent experience.
• Minimum 2-3 years’ experience in business continuity, disaster recovery or other risk management field.
• Disaster Recovery Institute International certification (ABCP/CBCP) preferred or must acquire certification within 12 months of hire.
• Previous experience working in the Financial Services Industry; Financial Operations, Operational Risk or Information Technology preferred.
• Builds strong and inclusive working relationships, in-person and virtually, through collaboration with business partners and colleagues.
• Approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements that drive positive change.
• Excellent verbal and written communication skills and ability to thrive in a cross-site team setting.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and quickly adapt to change.
• Willingness to learn and reflectively accept feedback.
• Analytical and decision-making skills to assess situations and take appropriate actions.
• Experience with building Power BI or other visual dashboards preferred.
• Basic experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc. preferred.
• Supporting program objectives through successful execution of risk assessments, continuity plan development, and testing.
• Emerging critical thinking skills with the ability to devise solutions.
• Help to advance our data analytics strategies through the use of digital technologies.
• Communicating clearly, and concisely; tailoring messaging to audience.
• Assisting in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).
• Supporting/conducting reviews of third-party business continuity plans to identify and document risks to the organization.
• Curiosity and desire to independently support innovative initiatives to understand and manage risk.
• All individuals are expected to cross train and understand the different facets of Business Continuity and potentially rotate through each program.
• Teammate, ready to promote a culture of collaboration, innovation, and mutual respect.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category: Risk

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.