Analyst, AR-3

Maersk; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A global leader in logistics, Maersk is seeking a finance professional to manage account reviews, monitor payments, and provide excellent customer service. This role emphasizes negotiation skills, analytical ability, and effective communication. Join Maersk for a diverse and inclusive workplace committed to employee engagement and work-life balance.

Qualifications

• Experience in direct customer contact and service.
• Excellent negotiation skills.
• Highly developed communication skills, both verbal and written.

Responsibilities

• Reviews and modifies statements of account, ensuring attention to detail.
• Evaluates business reports and identifies outstanding invoices.
• Monitors payment application and resolves queries/disputes.

Skills

Negotiation

Communication

Analytical Skills

Customer Service

Education

Bachelor's degree in business-related courses

Job description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

Finance and Accounting Process works on accounting processes from regions including America, Europe, Africa and Asia. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting.

We Offer

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

RESPONSIBILITIES:

• Reviews and modify statements of account and ensure appropriate attention to details within SLA and client requirements.

• ·Evaluates business reports, identify invoices outstanding and generate calls lists for collectors on a daily basis

• Reviews of on-account payments and advise OTC team of where payments should be applied

• Analyses customer account as per SOP (cluster’s segmentation)

• Tracks SOA and dunning sent for control and audit purposes.

• Monitors payment application and supply relevant updates to OTC team

• Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counter, OTC team, Dispute team)

• Adhere to relevant legislation (country / cluster specific)

REQUIREMENTS:

• Bachelor degree in any business related courses

• experience in direct customer contact, service, and AR/collections

• With excellent negotiation skills and a win-win attitude

• Highly developed communication skills both verbal and written.

• With Excellent Analytics and Solution Based Approach

• Capability to work on cross functional objectives

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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