Amusement Guest Associate: Arcade, Bowling & Karaoke

Round1 Entertainment Inc; Towson (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Arcade time per week

Bowling time per week

Karaoke/billiards time per week

Food discount per shift

Complimentary beverage per shift

Job summary

Round One Entertainment is seeking friendly Customer Service Associates for our Amusement Department in Towson. You will engage customers, manage game inventory, and maintain clean, attractive spaces in a lively bowling/arcade setting.

Ideal candidates have 1–2 years in hospitality or retail, strong communication, and the ability to handle multiple tasks in a loud, high-energy environment. Alcohol-handling staff must be 21+. On-site shifts run daily from 10am to 2am.

Qualifications

• High school diploma and 1–2 years in hospitality or retail.
• Experience engaging customers and handling inquiries.
• Ability to maintain clean and safe work area.

Responsibilities

• Engage customers to determine their needs during assigned shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually appealing.
• Respond politely and promptly to customer requests.
• Answer phone calls for general inquiries.
• Perform special projects as assigned by management.

Skills

Customer service

Communication

Inventory management

Teamwork

Education

High school diploma

Job description

Round One Entertainment is seeking friendly Customer Service Associates for our Amusement Department in Towson. You will engage customers, manage game inventory, and maintain clean, attractive spaces in a lively bowling/arcade setting.

Ideal candidates have 1–2 years in hospitality or retail, strong communication, and the ability to handle multiple tasks in a loud, high-energy environment. Alcohol-handling staff must be 21+. On-site shifts run daily from 10am to 2am.