Amusement & Guest Services Associate (Play & Bowling Perks)

Round1 Entertainment Inc; Towson (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Arcade play (1 hour/week)

Bowling time (90 minutes/week)

Karaoke/Billiards time (1 hour/week)

Food discount (50% per shift)

Complimentary beverage per shift

Job summary

Round One Entertainment is seeking a Customer Service Associate for our Amusement Department in Towson, MD. The role focuses on engaging guests, maintaining games, and delivering a fun, high-energy experience in a busy entertainment venue.

Qualified applicants will have a High School diploma and 1–2 years in hospitality or retail. Benefits include arcade and bowling perks, beverage discounts, and a positive team environment.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of hospitality or retail experience preferred.

Responsibilities

• Engage customers during assigned shifts to assess their needs and satisfaction.
• Maintain inventory levels on amusement games.
• Keep games and counters clean and visually appealing for customers.
• Answer phone calls for general inquiries with a friendly attitude.
• Respond to customer requests politely and promptly.
• Perform special projects and other duties as assigned by management.

Skills

Customer service

Friendly demeanor

Communication

Multitasking

Education

High School diploma

Job description

Round One Entertainment is seeking a Customer Service Associate for our Amusement Department in Towson, MD. The role focuses on engaging guests, maintaining games, and delivering a fun, high-energy experience in a busy entertainment venue.

Qualified applicants will have a High School diploma and 1–2 years in hospitality or retail. Benefits include arcade and bowling perks, beverage discounts, and a positive team environment.