Amusement Center: Customer Experience Associate

Round One Entertainment Inc.; Towson (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Arcade play 1 hr

Bowling 90 min

Karaoke/ billiards 1 hr

Food discount 50%

Complimentary beverage

Job summary

Round One Entertainment Inc. in Towson, MD is hiring Customer Service Associates for the Amusement Department. If you enjoy video games, bowling, karaoke, and a fun, people-oriented environment, this is for you.

You must be at least 21 to handle alcohol and be available 10am–2am daily. As a Customer Service Associate, you will engage customers, maintain arcade game areas, and assist with general inquiries by phone while keeping the venue clean and welcoming.

Qualifications

• High School diploma required.
• 1–2 years of hospitality or retail experience preferred.

Responsibilities

• Engage customers to determine needs during shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and attractive.
• Answer general inquiries by phone.
• Perform special projects as assigned by management.

Skills

Customer service

Communication

Teamwork

Education

High School diploma

Job description

Round One Entertainment Inc. in Towson, MD is hiring Customer Service Associates for the Amusement Department. If you enjoy video games, bowling, karaoke, and a fun, people-oriented environment, this is for you.

You must be at least 21 to handle alcohol and be available 10am–2am daily. As a Customer Service Associate, you will engage customers, maintain arcade game areas, and assist with general inquiries by phone while keeping the venue clean and welcoming.