Amusement (Arcade Associate)

Round One Entertainment Inc.; South Portland (ME); On-site; USD 24,796 - 27,207; Part time

Benefits offered by this job

1 hour of arcade play per week

90 minutes of bowling per week

50% discount on food items

Job summary

A leading entertainment company in South Portland is seeking an Arcade Associate to provide exceptional customer service. This role involves interacting with customers, maintaining the arcade area, and ensuring a fun atmosphere. A high school diploma or GED and 1-2 years of hospitality or retail experience are required. The position offers a friendly and energetic work environment, perfect for those who love games and engaging with people.

Qualifications

• Must be at least 18 years old.
• 1-2 years of experience in hospitality or retail.

Responsibilities

• Engage customers to determine their needs.
• Maintain inventory levels in amusement games.
• Keep games clean and visually appealing.
• Respond to customer requests politely.
• Answer general inquiries by phone.

Skills

Customer service

Inventory management

Maintaining clean work areas

Education

High school diploma or GED

Job description

Amusement (Arcade Associate)

Round One Entertainment Inc.

Base Pay Range

$18.00/hr – $19.75/hr

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire! This position is responsible for providing exceptional customer service while supporting the operation of the Arcade Department. Please note you must have a High School Diploma or GED to apply. Open availability, especially nights and weekends, is preferred.

Essential Duties

• During assigned shifts engage customers to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Maintain games and counters clean and visibly attractive to customers’ eyes.
• Respond responsively, and politely with a friendly demeanor to customers’ requests.
• Answer phone calls for all general inquiries.
• Perform special projects and other miscellaneous duties as assigned by management.

Non-Essential Duties

• Conduct alcohol and age restriction control by company policies.
• Conduct lost and found procedures by company policies.
• Seek constant improvement or more efficient and less expensive ways and means in department work processes.
• Comply with and maintain confidentiality of all company policies and procedures.
• Maintain a clean and safe working area.

Qualifications

• 18 years of age and hold a high school diploma or GED.
• Minimum of one to two years of experience in a hospitality or retail environment.

Work Environment

• The employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• Require regular bending, stretching, twisting, climbing, high mobility/flexibility in small spaces.
• Must stand and walk for extended periods without breaks during busy times, and use hands/fingers to handle and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

Submit your resume or complete an application online at www.round1usa.com.