AMS & Data Performance Lead (Hybrid Role)

Colorado Nonprofit Association; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

IASLC in Denver is seeking an AMS & Data Performance Manager to own the Association Management System (Fonteva), ensuring system performance, data integrity, and alignment with membership and marketing needs.

You will partner with the Chief Marketing & Membership Officer to define KPIs, build dashboards, analyze data for actionable insights, and support regular reporting to drive growth and member value.

Responsibilities

• Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs.
• Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance.
• Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value.
• Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes.
• Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities.
• Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms.
• Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies.
• Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention.
• Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance.
• Support user training and documentation to ensure effective system adoption and usage.

Job description

IASLC in Denver is seeking an AMS & Data Performance Manager to own the Association Management System (Fonteva), ensuring system performance, data integrity, and alignment with membership and marketing needs.

You will partner with the Chief Marketing & Membership Officer to define KPIs, build dashboards, analyze data for actionable insights, and support regular reporting to drive growth and member value.