AMS & Data Performance Manager

Colorado Nonprofit Association; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

IASLC in Denver is seeking an AMS & Data Performance Manager to own the Association Management System (Fonteva), ensuring system performance, data integrity, and alignment with membership and marketing needs.

You will partner with the Chief Marketing & Membership Officer to define KPIs, build dashboards, analyze data for actionable insights, and support regular reporting to drive growth and member value.

Responsibilities

• Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs.
• Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance.
• Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value.
• Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes.
• Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities.
• Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms.
• Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies.
• Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention.
• Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance.
• Support user training and documentation to ensure effective system adoption and usage.

Job description

The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers worldwide. We are currently looking for an AMS & Data Performance Manager to join our team of dedicated professionals.

Day to day, the AMS & Data Performance Manager is the primary owner of the IASLC’s Association Management System (AMS), Fonteva, and is responsible for system performance, data integrity, functionality, upgrades, and integrations. This position will also work closely with the Membership and Marketing & Communications teams to effectively use data to drive stronger business performance. The Manager will analyze data, generate business insights, and translate findings into actionable recommendations to support membership growth, engagement, and marketing effectiveness.

This nonsupervisory, exempt position is physically based in our downtown Denver, CO office on a hybrid work schedule. This position reports to the Chief Marketing & Membership Officer (CMMO). This position is not eligible for sponsorship or relocation assistance.

In this role, you will:

• Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs.
• Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance.
• Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value.
• Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes.
• Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities.
• Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms.
• Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies.
• Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention.
• Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance.
• Support user training and documentation to ensure effective system adoption and usage.