AML Compliance Specialist

Resorts World NYC; New Brunswick (NJ); On-site; USD 60,000 - 70,000; Full time

Job summary

Resorts World NYC is seeking an AML/Compliance Analyst to review system alerts, assess player transactional activity, and conduct comprehensive investigations. The role involves cross-functional collaboration to gather data and determine SAR outcomes, with a focus on maintaining strict regulatory compliance and guest protections.

Ideal candidates will have strong analytical and investigation skills, experience in KYC or due diligence, and the ability to adapt in a fast-paced gaming environment.

Qualifications

• Must be at least 21 years old.
• Must have a high school diploma or equivalent (or 4+ years AML/Compliance experience in casino).
• Experience in customer verification, KYC, or due diligence preferred.
• Must obtain and maintain NJ gaming license.

Responsibilities

• Review and analyze system-generated alerts to assess player activity.
• Handle alerts from initial trigger to escalation, coordinating with other departments.
• Review escalations from other teams and resolve per procedures.
• Decide on actions: clear, escalate, investigate, or route to appropriate team.
• Conduct internal investigations of player accounts and summarize activity.
• Support AML/compliance projects and related tasks.

Skills

AML/Compliance

Analytical skills

Investigation skills

Communication

Education

High school diploma or equivalent

4+ years AML/Compliance experience in casino industry

Job description

• Reviewing and analyzing system-generated alerts to provide a comprehensive analysis of player transactional activity. This includes reviewing customer profiles, account documentation, prior reviews, past investigations, and conducting online research.
• Handling alerts from initial trigger through escalation, working cross functionally with other departments to review or gather data, and final SAR determination.
• Handling escalations received from other teams, ensuring they are reviewed, documented, and resolved according to procedures.
• Making sound decisions on alerted activity to either clear, escal…? or investigate or route to the appropriate team in line with procedures.
• Conducting internal referral derived investigations of player accounts, providing comprehensive review of overall player activity and profiles.
• Supporting special projects and other Compliance/AML related tasks as assigned.

Core Competencies:

• Excellent written and verbal communication skills.
• Strong analytical skill set
• This role is best suited for a candidate who thrives in a fast‑paced and changing environment, with a passion for AML/BSA, and the casino gaming industry.
• Good investigation skills, sound judgement and the ability to review and interpret data and gaming activity to make accurate decisions.
• The ability to adapt to changing priorities and to thrive in a fast‑paced work environment.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
• Demonstrates the initiative to present new ideas and perspective to create positive results
• Exhibits respectful consideration of viewpoints, situations and others
• Puts the guest at the forefront of every decision

Work/Educational Experience

• Must be at least 21 years old
• Possess a high school or equivalent diploma or at least 4 years of AML/Compliance experience in the casino industry preferred.
• Previous experience in customer verification or transitional activity analysis. KYC or Due Diligence would be preferred.
• Must be able to obtain and maintain the appropriate gaming license through to the New Jersey State Gaming Commission

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.

The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one‑on‑one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.

Salary Range: $60,000 - $70,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.