AMI Solutions Lead

IEM; Morrisville (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

10 paid Holidays

Vacation Pay

Sick Pay

401 (K) plan with matching

Company paid STD and LTD

Job summary

IEM is seeking a Full Time AMI Solutions Lead to serve as the liaison between business stakeholders and technical teams. The role gathers requirements, supports process improvements, and leads functional design for Oracle CC&B, AMI, and Meter Reading systems.

Travel to client sites is required and adherence to LUMA IT standards is essential. Responsibilities include requirements validation, testing support, and knowledge transfer to technical teams.

Qualifications

• Five+ years as Business Analyst or related role.
• Three to five years in Electric Utility experience.
• Bachelor's degree in information technology, Computer Science, Business Analysis or a related field.

Responsibilities

• Gather, analyze, and document requirements with stakeholders.
• Lead functional design and integration of Oracle CC&B, AMI, and Meter Reading systems.
• Ensure alignment with business needs and support testing and defect resolution.
• Maintain requirements traceability and centralized repository for deliverables per standards.

Skills

Business Analysis

Requirements Gathering

Stakeholder Collaboration

SDLC

Communication

Education

Bachelor's degree in IT/CS/BA or related field

Tools

MS Word

MS Excel

PowerPoint

Visio

Job description

IEM is looking for a Full Time- AMI Solutions Lead to join our team. This role serves as a liaison between business stakeholders and technical teams to deliver effective, integrated solutions. This role gathers and analyzes requirements, supports process improvements, and leads the functional design and integration of Oracle CC&B, AMI, and Meter Reading systems. The position also ensures alignment with business needs, supports testing and issue resolution, and maintains compliance with LUMA IT standards.

Primary Location:

• Live anywhere that meets personal office / at home work requirements in the United States including Puerto Rico.
• Work will take place either in the field, in an office environment, or personal office / at home and will depend on the need of the project.

Travel Requirements:

• This position will require some work to be conducted at a client site. Travel and other expenses are reimbursable in accordance with Federal Travel Regulations or DoD regulations.

Essential Functions:

• Gather, analyze, and document business and functional requirements using interviews, workshops, surveys, and document analysis.
• Collaborate with clients, stakeholders, and internal teams to clarify requirements and ensure alignment with technical solutions.
• Support business process analysis and functional design development, including creating process flows, use cases, and diagrams.
• Serve as a liaison between business stakeholders and technical teams, translating requirements into actionable specifications.
• Lead and support requirements validation, testing activities, and defect resolution to ensure solutions meet business needs.
• Maintain requirements traceability matrices and a centralized repository for functional and design deliverables.
• Serve as a Subject Matter Expert (SME) for Oracle CC&B, AMI, Meter Reading systems and related platforms.
• Provide knowledge transfer to technical teams on functional requirements and design decisions.
• Ensure all deliverables comply with LUMA IT standards, policies and procedures.
• Perform other duties as assigned, including function- or project-specific responsibilities outlined in supplemental documentation.

Minimum Qualifications:

• Experience: Five (5) years or more of experience as Business Analyst or related experience.
• Three (3) to Five (5) years in Electric Utility experience.
• Degree: Bachelor's degree in information technology, Computer Science, Business Analysis or a related field.
• Experience and Degree Substitution: An equivalent combination of training and experience may substitute for a degree.
• Experience with SDLC methods and tools including but not limited to requirements gathering, design documentation, workshop facilitation, defect tracking and testing support.
• Understanding of the typical business critical utility processes and their relationship to key systems (CIS, GIS, OMS, etc.).
• Experience with MS Word, MS Excel, PowerPoint and Visio.

Preferred Qualifications:

• Experience with CC&B, Outage Management Systems, Meter Data Management Systems and Geographical Information Systems.
• Bilingual: Proficiency in written and oral communication (Spanish and English).
• Valid Driver's License.

Additional Location and Travel Information:

• Internet Requirements: All personal office / at home work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purposes of maintaining the Internet connection, if needed.
• Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.

Benefits and more:

• 10 paid Holidays
• Vacation Pay
• Sick Pay
• 401 (K) plan with matching
• Company paid STD and LTD

Equal Employment Opportunity.

All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.

Reasonable Accommodation.

IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email [e-mail] with specific details about the requested accommodation. All accommodation requests are reviewed case by case in compliance with applicable law.