AMHS Field Service Engineer I

Actalent; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Actalent in Phoenix seeks a Field Service Engineer I to sustain Automated Material Handling Systems (AMHS) in a high-tech industrial setting. You will perform preventive and corrective maintenance, troubleshoot complex electromechanical and software issues, and help maximize uptime and reliability.

You will work closely with engineering, operations, and customer teams, combining hands-on automation work with detailed documentation to keep systems operating within specifications.

Qualifications

• Perform preventive and corrective maintenance on AMHS equipment.
• Troubleshoot electrical, mechanical, electro-mechanical, and software issues.

Responsibilities

• Perform preventive maintenance, corrective maintenance, and system repairs on AMHS to ensure reliable operation.
• Troubleshoot electrical, mechanical, electro-mechanical, and software issues on automated equipment and subsystems.
• Analyze system logs, alarms, and error reports to identify root causes of failures.
• Verify software revisions and configurations during maintenance and troubleshooting.
• Install, configure, and validate hardware and software updates on AMHS platforms.
• Use schematics, wiring diagrams, and service manuals to guide repairs.
• Support sustaining activities to maximize uptime and reliability.
• Escalate complex hardware and software issues to engineering teams.

Skills

Electromechanical troubleshooting

Software troubleshooting

Preventive maintenance

Job description

Job Title: Field Service Engineer I AMHS Sustaining Team

Job Description

This Field Service Engineer I role focuses on sustaining and supporting Automated Material Handling Systems (AMHS) in a highly technical industrial environment. You will perform preventive and corrective maintenance, troubleshoot complex electromechanical and software issues, and help ensure maximum equipment uptime and reliability. The position combines hands-on work with advanced automation systems, detailed documentation, and close collaboration with engineering, operations, and customer teams.

Responsibilities

• Perform preventive maintenance, corrective maintenance, and system repairs on Automated Material Handling Systems (AMHS) to ensure reliable and efficient operation.
• Troubleshoot and diagnose electrical, mechanical, electro-mechanical, and software-related issues on automated equipment and associated subsystems.
• Analyze system logs, alarms, and error reports to identify root causes of equipment failures and recurring issues.
• Verify software revisions, system configurations and equipment status during maintenance and troubleshooting activities to ensure systems operate within specifications.
• Install, configure, and validate hardware and software updates on supported AMHS platforms and related equipment.
• Use technical documentation, including schematics, wiring diagrams, mechanical drawings, maintenance procedures, and service manuals to guide repairs and adjustments.
• Support sustaining activities to maximize equipment uptime, throughput, and overall system reliability.
• Escalate complex hardware and software issues to engineering teams and assist