AmeriCorps Vista — Virtual Programs & Scheduling Architect

Choosecolumbusga; Columbus (GA); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Bi-weekly stipend

Free medical insurance

Educational scholarship after program

Job summary

Goodwill Industries of The Southern Rivers in Columbus, GA seeks AmeriCorps members for a behind-the-scenes capacity-building role. You will research workforce needs, organize learning assets, and develop evaluation and sustainability systems.

You will not provide routine instruction, but you will create standardized curriculum tools, set up a centralized SharePoint library, and map scheduling workflows across in-person and virtual services.

Qualifications

• Must be at least 18 years old and meet AmeriCorps citizenship or lawful permanent resident requirements.
• Successfully complete all AmeriCorps screening and National Service Criminal History Check requirements.
• Bi-weekly stipend and $7,000 educational scholarship after completion of service.
• Free medical insurance.
• Schedule: 12-month program, Monday–Friday, with holidays and time off.

Responsibilities

• Assess current VITA volunteer, scheduling, outreach, partnership, training, communication, and recognition systems.
• Map end-to-end workflows for in-person, virtual, telephone-assisted, and drop-off appointments.
• Help configure the scheduling platform, including types, settings, permissions, templates, data definitions, reporting, and procedures.
• Develop user guides, checklists, staff training materials, issue logs, and implementation procedures.
• Analyze scheduling data and feedback to recommend improvements during tax season.
• Create an annual scheduling-system implementation and handover guide.

Skills

Teamwork

Communication

Job description

Goodwill Industries of The Southern Rivers in Columbus, GA seeks AmeriCorps members for a behind-the-scenes capacity-building role. You will research workforce needs, organize learning assets, and develop evaluation and sustainability systems.

You will not provide routine instruction, but you will create standardized curriculum tools, set up a centralized SharePoint library, and map scheduling workflows across in-person and virtual services.