Americas Regional AI Product Lead

Servicenow; Addison (TX); On-site; USD 199,000 - 348,000; Full time

Job summary

ServiceNow is seeking a Regional Product Manager (RPM) for the Americas. You will translate global AI product strategy into a local market plan, tailoring use cases, messaging, and packages to address regional customer needs and compliance requirements.

You will own the commercial success for your industry or segment, collaborating with sales, marketing, and partners to drive adoption, pricing, and go‑to‑market tactics while shaping product direction with feedback from customers and data.

Qualifications

• Experience leading launch plans for enterprise software markets.
• Ability to align product teams and field sellers without direct authority.
• Experience with AI or automation use cases in production.
• Domain depth in at least one industry or customer segment.

Responsibilities

• Translate the global AI roadmap into a plan for your industry or segment.
• Tailor use cases, solution packages, and messaging to customer needs.
• Own the commercial strategy, including packaging and pricing, to meet targets.
• Represent the market with customer executives at events and advisory sessions.
• Monitor market trends and feedback to influence product direction.

Skills

Commercial acumen

Strategic thinking

Cross-cultural leadership

Technical credibility

Communication skills

Relationship management

Analytical skills

Sales collaboration

Market analysis

Job description

ServiceNow is seeking a Regional Product Manager (RPM) for the Americas. You will translate global AI product strategy into a local market plan, tailoring use cases, messaging, and packages to address regional customer needs and compliance requirements.

You will own the commercial success for your industry or segment, collaborating with sales, marketing, and partners to drive adoption, pricing, and go‑to‑market tactics while shaping product direction with feedback from customers and data.