Americas Growth & Renewal Leader

Mosaic.tech; United States; Hybrid; USD 127,000 - 160,000; Full time

Job summary

HiBob seeks a Manager of Customer Growth, Americas, to lead a dedicated team of Account Managers and Renewal Managers across the US, Canada, and Latin America, focusing on expanding HiBob's product footprint while preserving top renewal rates.

The role blends renewal optimization with strategic hunting for expansion, driving data-driven strategies to maximize deal size and velocity and ensure customers continually realize value from Bob.

Qualifications

• 4+ years of progressive SaaS Account Management with portfolio growth.
• 3+ years leading an Account Management team impacting growth & retention.
• 2+ years using MEDDPICC methodology in deals.
• Experience with Clari, Salesforce and sales tech.

Responsibilities

• Lead expansion and retention across the AMERICAS, owning NRR/ARR growth.
• Drive AI-driven insights and innovative sales strategies to accelerate deal volume, size and velocity.
• Coach a high-performing team with a Hunt and Harvest mindset and operational excellence.
• Collaborate with Success, Product and Marketing to reduce churn and unlock growth.

Skills

Progressive SaaS Account Management

Team leadership

MEDDPICC methodology

Forecasting & pipeline management

AI-driven tools adoption

Value-led selling

Executive communication

Education

Bachelor's in Business/Economics or related field

Tools

Clari

Salesforce

Gong Engage

LinkedIn Sales Navigator

Job description

HiBob seeks a Manager of Customer Growth, Americas, to lead a dedicated team of Account Managers and Renewal Managers across the US, Canada, and Latin America, focusing on expanding HiBob's product footprint while preserving top renewal rates.

The role blends renewal optimization with strategic hunting for expansion, driving data-driven strategies to maximize deal size and velocity and ensure customers continually realize value from Bob.