Americas E-Commerce Ops Leader

PUMA; Boston (MA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking a strategic Ecommerce leader for the Americas, overseeing an operational cadence and delivery against global priorities. You will partner with regional teams to drive growth while aligning with the Americas hub lead on commercial direction.

You will coordinate global playbooks rollout, monitor KPIs, and ensure disciplined execution across markets. Strong collaboration with performance marketing, CRM and data teams is essential.

Qualifications

• 6+ years of relevant experience in Consulting, Corporate Strategy, Ecommerce, or similar roles.
• Strong program management and execution capability across multiple stakeholders.
• High degree of structure and discipline for managing complex cadences and multiple priorities.
• Strong analytical skills to interpret performance data and translate insights into actions.
• Excellent stakeholder management across global and regional teams.
• High ownership mindset in fast-paced, evolving environments.
• Strong communication skills for senior audiences.

Responsibilities

• Own the operating cadence across Americas E‑Commerce teams.
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates).
• Track commercial performance with clear visibility on KPIs, trends and risks.
• Identify performance gaps and drive follow-up actions across markets.
• Coordinate rollout and adoption of global playbooks across key functional areas (performance marketing, content, CRM, data optimization, etc.).
• Monitor adherence to global commercial guardrails (budget allocation, channel mix, promotional strategy).
• Act as the primary coordination point between Americas markets and global functional teams.
• Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points.
• Provide program management support for key regional and global initiatives led by the Americas Hub.
• Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met.
• Support execution of high-priority commercial projects (e.g. marketplace commercialization, social commerce, AI commerce and more).
• Ensure clear ownership, accountability and follow‑through across all initiatives.
• Facilitate knowledge sharing and best practice exchange across Americas markets, and global hubs.

Skills

Program management

Execution

Analytical skills

Stakeholder management

Communication

Fast-paced environments

Job description

PUMA is seeking a strategic Ecommerce leader for the Americas, overseeing an operational cadence and delivery against global priorities. You will partner with regional teams to drive growth while aligning with the Americas hub lead on commercial direction.

You will coordinate global playbooks rollout, monitor KPIs, and ensure disciplined execution across markets. Strong collaboration with performance marketing, CRM and data teams is essential.