Americas Director of Client Development

BoF Careers; New York (NY); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, vision coverage

Disability insurance

Paid holidays

Vacation time

Personal days

Employee discounts

Retirement plan

Job summary

Moncler Americas seeks a Director of Client Development to lead client strategy across the Americas, accelerating client acquisition, engagement, retention, and long‑term value. The role combines strategic leadership with hands‑on client development and direct interaction with top clients and prospects.

You will manage Regional Client Relations Managers, partner with Retail leadership, CRM, and Global teams, and drive regional initiatives to elevate client experiences and grow the active client

Qualifications

• 10+ years of progressive experience in client development and relationship management.
• Strong understanding of CRM and clienteling strategies in luxury retail or high‑touch environments.
• Proven leadership experience with direct reports and cross‑functional collaboration.

Responsibilities

• Lead the execution of the Americas Client Development strategy in alignment with Moncler global direction and regional priorities.
• Drive client acquisition, retention, reactivation, engagement, loyalty, and development efforts.
• Coach regional teams, manage key client relationships, and partner with Store Directors and Marketing to elevate client experiences.

Skills

Client development

CRM & clienteling

Leadership

Strategic planning

Analytical skills

Education

Bachelor's degree in Business/Marketing/Retail

Tools

Salesforce

MS Office

Job description

Moncler Americas seeks a Director of Client Development to lead client strategy across the Americas, accelerating client acquisition, engagement, retention, and long‑term value. The role combines strategic leadership with hands‑on client development and direct interaction with top clients and prospects.

You will manage Regional Client Relations Managers, partner with Retail leadership, CRM, and Global teams, and drive regional initiatives to elevate client experiences and grow the active client