Americas Delivery Lead - FinTech & SaaS Execution

SimCorp; New York, Northern (NY, KY); Hybrid; USD 232,000 - 348,000; Full time

Benefits offered by this job

Salary and bonus

Hybrid work model (3 days in office)

Professional development

Job summary

SimCorp in New York City is seeking a strategic Head of Delivery, Americas to lead client programmes across the region, ensuring on-time, on-budget delivery and high-quality outcomes.

You will manage delivery managers, collaborate with global teams, and drive standardised processes while safeguarding delivery credibility with senior stakeholders. The role requires on-site work three days a week and willingness to travel as needed.

Qualifications

• Proven track record in leading complex, multi-stakeholder programmes in SaaS or cloud environments, ideally within FinTech or investment management
• Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid)
• Exceptional stakeholder management and influencing skills, including engagement with senior executives
• Demonstrated ability to manage risk, dependencies, escalations, and underperforming projects
• Strong focus on execution, operational excellence, and client outcomes
• Excellent communication, reporting, and leadership skills in fast-paced, client-facing environments
• Experience driving standardisation, process improvement, and adoption of best practices across multiple projects or regions
• Based in New York City, with the ability to work on-site three days a week
• Ability to travel to client sites as needed

Responsibilities

• Client Delivery and Relationship Management: Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations
• Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication
• Build and maintain strong, trust-based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes
• Execution and Operational Excellence: Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met
• Apply standardised processes, global best practices, and continuous improvement initiatives to maximise efficiency and outcomes
• Proactively manage risk, dependencies, and escalations, providing clear updates to leadership
• Team Leadership and Collaboration: Lead, mentor, and develop delivery managers and programme leads in the Americas, fostering a high-performance, client-focused culture
• Collaborate closely with global delivery teams, product teams, and business operations to ensure seamless regional and global client experiences
• Promote knowledge sharing and operational alignment across teams to leverage global learnings and maintain consistent standards
• Strategic Contribution: Provide insights and feedback from the region to inform global delivery strategies and platform improvements
• Partner with sales and account teams to shape proposals, offering practical guidance that strengthens delivery confidence
• Translate client requirements into actionable delivery plans aligned with SimCorp standards and long-term objectives

Skills

Leadership

Programme management

Agile

Waterfall

Hybrid delivery

Client relationships

Stakeholder management

Job description

SimCorp in New York City is seeking a strategic Head of Delivery, Americas to lead client programmes across the region, ensuring on-time, on-budget delivery and high-quality outcomes.

You will manage delivery managers, collaborate with global teams, and drive standardised processes while safeguarding delivery credibility with senior stakeholders. The role requires on-site work three days a week and willingness to travel as needed.