American Airlines Staff Assistant I, Inflight Dallas

Flying Seekers; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

American Airlines is seeking a Staff Assistant I in Inflight to support Flight Attendants and management with essential administrative tasks. The role includes handling questions, processing expense reimbursements, and providing tablet support.

You will coordinate parking and IDs for crew, order supplies, maintain e-boards, work at the Crew Service Center, and assist Duty Managers. Strong judgment and flexibility to work shifts, holidays, and overtime are required.

Qualifications

• High school diploma or GED.
• 2 years of experience in PC, Sabre, DECS, and RES.
• Independent judgement.
• Contract labor group knowledge.
• Ability to work all shifts, holidays, and overtime.
• FAA criminal background checks.
• Current or previous flight and crew schedule experience.

Responsibilities

• Answer general questions.
• File expense reimbursement.
• Provide tablet support.
• Coordinate flight attendant parking and IDs.
• Order supplies.
• Maintain e-boards.
• Work at the Crew Service Center.
• Assist Duty Managers.
• Ensure office and crew room equipment is in working condition.
• Assume all duties in the absence of a Duty Manager.

Education

High school diploma or GED

Tools

PC

Sabre

DECS

RES

Job description

Description

The Staff Assistant I, Inflight, is a member of the Inflight Team, focusing on administrative duties to support Flight Attendants and management employees. They answer general questions, file expense reimbursement, provide tablet support, coordinate flight attendant parking and IDs, order supplies, maintain e-boards, work at the Crew Service Center, assist Duty Managers, ensure office and crew room equipment is in working condition, and assume all duties in the absence of a Duty Manager.

Benefits

• American Airlines offers wellness programs, providing resources and support to help employees become their best selves.
• 401(k) program available upon hire, with employer contributions after one year.
• Employee Assistance Program.
• Pet insurance.
• Discounts on hotels, cars, and cruises.

Requirements

• High school diploma or GED.
• 2 years of experience in PC, Sabre, DECS, and RES.
• Independent judgement.
• Contract labor group knowledge.
• Ability to work all shifts, holidays, and overtime.
• FAA criminal background checks.

Preferred Qualifications

• Current or previous flight and crew schedule experience.