Amenities Manager- (Part Time)

LIVunLtd; New York (NY); On-site; USD 28,413 - 40,467; Part time

Job summary

A leading hospitality company in New York City is seeking an Amenities Manager on a part-time basis, offering $25 per hour. The role involves overseeing operational procedures within amenity spaces, managing events, and ensuring compliance with safety standards. Ideal candidates should demonstrate excellent communication skills and have a strong customer service attitude. Experience in managing facility operations and knowledge of local attractions is a plus. This position requires shifts from Thursday to Sunday.

Qualifications

• Ability to communicate clearly and effectively.
• Assist in providing excellent services without hesitation.
• Must have knowledge of NYC attractions, nightlife, and hospitality.
• Proficient with G Suite.

Responsibilities

• Implement operational procedures within the amenity space.
• Oversee events and manage amenity spaces.
• Monitor pool operations and compliance.
• Coordinate concierge services and fulfill requests.
• Manage day-to-day operations and facility management.
• Collaborate on fitness programs and collect attendance data.

Skills

Communication skills

Customer service skills

Knowledge of NYC attractions

Positive attitude

Proficiency in G Suite

Job description

Apply for the Amenities Manager (Part Time) role at LIVunLtd.

The Experience Manager position is a part-time role responsible for ensuring smooth and efficient operational procedures within the amenity space, enabling LIVunLtd to provide the highest level of customer service. The Experience Manager implements short- and long-range objectives for the assigned location, oversees all functions and activities, and administers all company policies and procedures. High motivation, positivity, and a passion for delivering superior service are essential. Lifeguard and CPO certifications preferred but not mandatory. This position requires shifts from Thursday to Sunday.

Base pay range

$25.00/hr - $25.00/hr

Essential Responsibilities

Amenity Activation + Events

• Collaborate with LIVunLtd’s Events department to develop standard content for programs, activities, classes and events such as;
• Film Nights / Screenings (popular TV series, awards shows, TED Talks, etc.)
• Children’s Mansfield Activities (music workshops, story times, arts and crafts, science demos, etc.)
• Culinary and Mixology demos and tastings
• Seasonal / Themed Parties (Holidays, Super Bowl, etc)
• Lobby Events
• Resident Receptions
• Manage the reservation and rental process for private use of amenity spaces.
• Assist residents in resourcing, planning and executing private parties when renting amenity spaces for private use.

Pool Operations

• Report any issues or repair needs immediately to property management, LIVunLtd management, as well as to pool service provider and all parties necessary to maintain compliance requirements.
• Identify and propose repairs, annual maintenance and upgrade items.
• Monitor Lifeguard attendance and performance.
• Maintain Department of почти daily, weekly and monthly recording on chemistry, system maintenance, and usage.
• Maintain OSHA standards and regulations.
• Ensure問 that a proper maintenance schedule is executed by pool vendors according to standard daily / weekly / monthly tasks such as mechanical system inspection, backwash, chemical distribution, etc.

Concierge Services (where applicable)

• Maintain a working knowledge of LIVunLtd’s range of concierge services.
• Serve as the resident’s point of contact to coordinate fulfillment of any concierge‑related request by the LIVunLtd Virtual Concierge team.
• Distribute and promote off‑site programs and special offers provided through the LIVunLtd concierge.
• Act as primary liaison to welcome residents and introduce them to the concierge services, including all services related to the move‑in process.

Operations + Facility Management

• Oversee day-to-day operations of facilities including;
• Daily, weekly and monthly checklists for proper cleaning and maintenance of equipment and amen鸿 amenity spaces.
• Reporting and following up with property management on all issues that fall under the responsibility of the property: (HVAC, lighting, plumbing, paint jobs, hazards, etc.)
• Ensure compliance with safety / emergency / incident / accident protocols.
• Prepare Monthly and Annual Board Reports: amenity usage statistics, participation, income/expenditure, event and activity summaries, operational improvements and updates, and further recommendations.
• Approve timecards and paid time off.
• Track inventory of all supplies and follow purchasing procedures to replenish.
• Prepare monthly internal corporate reports for Accounting Department to monitor budget.
• Maintain effective communication with residents, building management and ownership.
• Assist in staff interview process for: Experience Associate, Receptionists, Lifeguards, and Porters.
• Partner with Human Resources to perform administrative tasks; such as, assisting new hires with onboarding (reviewing job descriptions and assisting with completion of HR paperwork), and complete other paperwork as necessary (change forms, written warnings, accident reports, etc.)
• Train and educate staff on all facility.chk procedures.
• Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.
• Adhere and adapt to all current and new LIVunLtd policies, procedures and initiatives.

Fitness + Group Fitness Programs

• Collaborate with LIVunLtd’s Fitness Director to create a recurring schedule of group fitness classes based on the allocated budget and clientele interest.
• Collect daily attendance data from class instructors and report the totals each month to Fitness Director and VP, Operations.
• Act as resident’s point of contact for promoting and booking LIVunLtd’s personal training sessions, private instruction, massage and spa services.

Skills And Qualifications

• Must have the ability to communicate clearly and effectively – ability in multiple languages is an additional asset.
• Without hesitation, assist in any manner necessary to maintain a collective, smooth effort in providing excellent services.
• Must have knowledge of New York Cityлива attractions, nightlife, restaurants, and a razor sharp sense of hospitality.
• Must have excellent customer service skills and a positive, friendly attitude.
• Must be proficient with G Suite.

NOTE

The specific examples in each section are Personalized not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require makin work outside of duties listed. This odp is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.

Compensation

travel

The Experience Manager position pays $25 per hour.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Hospitality