Front Desk Associate

LIVunLtd; New York (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Growth opportunities

Friendly working environment

Competitive compensation

Job summary

LIVunLtd is looking for a Front Desk Associate in New York, who will provide exceptional service and manage various tasks at the front desk. The role involves welcoming residents and guests, answering inquiries, and ensuring a clean and organized environment.

The ideal candidate has excellent customer service skills, communicates effectively, and can work flexible hours. This position offers both part-time and full-time opportunities, with competitive pay ranging from $15.00 to $22.00 per hour based on experience.

Qualifications

• Ability to communicate clearly and effectively.
• Basic knowledge of the surrounding neighborhood.
• Flexibility to work days, nights, and/or weekends.

Responsibilities

• Greet residents and guests, ensuring exceptional customer service.
• Answer inquiries and assist with event reservations.
• Maintain cleanliness and organization at the front desk.

Skills

Excellent customer service skills

Ability to communicate clearly

Multitasking

Team player

Proficient with G Suite, Word, Excel

Job description

LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks simultaneously, while also delivering a high level of customer service. As a Front Desk Associate you are responsible for greeting residents / guests as they check in at the front desk, providing tours of the amenity space, and answering inquiries and requests. You must have a positive attitude and be dedicated to making each and every resident's experience as enjoyable as possible.

This is a pipeline job posting for one of several opportunities to join the LIVunLtd as a Front Desk Associate for one of our luxury residential clients. Both Part‑Time and Full‑Time opportunities are available.

Essential Responsibilities

• Ensure an exceptional level of customer service is being provided to all residents and guests.
• Warmly greet and verify residents and guests upon entry into the amenity space.
• Promptly answer phone calls, requests, and questions.
• Assist coworkers in any manner necessary to maintain a collective, smooth effort in providing excellent services.
• Respond to resident inquiries in a timely manner, with accurate and thorough information.
• Maintain a clean, neat, organized, and presentable front desk area at all times.
• Tour facility spaces to spot‑check cleanliness and showroom quality condition.
• Maintain confidentiality of residents’ information.
• Provide business services such as making photocopies, sending faxes, electronic scanning, etc.
• Reserve event / amenity space for residents as requested (where applicable).
• Always exceed client’s expectations and needs.
• Wear corporate / building approved uniform for each specific LIVunLtd location where you are working.
• Maintain strong communication with LIVunLtd coworkers.
• Adhere and adapt to all current and new LIVunLtd policy, procedures and initiatives.
• Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.

Skills and Qualifications

• Must have the ability to communicate clearly and effectively – ability in multiple languages is an additional asset.
• Must have basic knowledge of surrounding neighborhood and a razor sharp sense of hospitality.
• Must have excellent customer service skills and a positive, friendly attitude.
• Maintains the ability to multitask, be a team player, be trustworthy and a fast learner.
• Flexibility to work days, nights and / or weekends.
• Must be proficient with G Suite, Word, and Excel.

Benefits

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards

Compensation

The Front Desk Associate position with LIVunLtd pays $15.00-$22.00 per hour, dependent on experience and work location.

LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.

LIVunLtd is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.