Manager on Duty

LIVunLtd; New York (NY); On-site; USD 23,419 - 41,328; Part time

Benefits offered by this job

Growth opportunities

Friendly working environment

Competitive compensation

Job summary

A leading facility management company in New York is seeking a Manager on Duty to oversee day-to-day operations and provide excellent customer service. The ideal candidate is friendly, trustworthy, and capable of multitasking. Responsibilities include supervising facility upkeep, ensuring safety compliance, and assisting residents with inquiries. This position offers flexible hours and pays between $17.00 and $30.00 per hour based on experience. Join a fun and professional environment with growth opportunities.

Qualifications

• Ability to communicate clearly and effectively.
• Lifeguard Certification preferred.
• Willingness to obtain CPR/First Aid/AED certification.
• Basic knowledge of the surrounding neighborhood.
• Excellent customer service skills and a positive attitude.
• Flexible availability to work days, nights, and/or weekends.

Responsibilities

• Oversee day-to-day facility operations.
• Supervise and maintain amenity facilities.
• Ensure compliance with safety protocols.
• Maintain effective communication with stakeholders.
• Greet and verify residents and guests upon entry.
• Respond to resident inquiries promptly.

Skills

Clear communication

Customer service skills

Multilingual proficiency

Ability to multitask

Trustworthy and fast learner

Tools

G Suite

Word

Excel

Job description

Overview

LIVunLtd is looking for a Manager on Duty to join our growing team. As a Manager on Duty you will handle a variety of tasks simultaneously while delivering a high level of customer service. You will work with the Experience Manager to ensure smooth and efficient on-site operations and the highest level of customer service. You will greet residents/guests at the front desk, provide tours of the amenity space, and answer inquiries and requests. A positive attitude and dedication to making each resident's experience enjoyable are essential.

This is a pipeline job posting for multiple opportunities to join LIVunLtd as a Manager on Duty. Both part-time and full-time opportunities are available.

Responsibilities

• Oversee day-to-day facility operations.
• Supervise and execute the daily upkeep of amenity facilities, including cleaning and maintenance of equipment and amenity spaces.
• Ensure compliance with safety, emergency, incident, and accident protocols.
• Maintain social distancing practices and limit face-to-face contact between residents within the amenity spaces.
• Maintain effective communication with the Experience Manager, residents, supervisors, building management, and ownership to keep them apprised of club operational needs, happenings, and occurrences.
• Assist in managing daily aspects of staff to ensure tasks are completed and client needs are met.
• Report challenges and issues to property management (e.g., HVAC, lighting, plumbing, painting, hazards).
• Warmly greet and verify residents and guests upon entry into the amenity space.
• Promptly answer phone calls, requests, and questions, and respond to resident inquiries with accurate information in a timely manner.
• Maintain confidentiality of residents’ information.
• Provide business services such as photocopying, sending faxes, and electronic scanning.
• Promote and coordinate LIVunLtd’s personal training sessions, private instruction, and massage services for residents.
• Ensure LIV-approved promotional materials provided by the LIV Corporate Creative team are properly displayed.

Skills And Qualifications

• Ability to communicate clearly and effectively; proficiency in multiple languages is a plus.
• Lifeguard Certification is preferred.
• Willingness to obtain CPR/First Aid/AED certification.
• Basic knowledge of the surrounding neighborhood and a strong sense of hospitality.
• Excellent customer service skills with a positive, friendly attitude.
• Ability to multitask, be a team player, trustworthy, and a fast learner.
• Flexible availability to work days, nights, and/or weekends.
• Proficiency with G Suite, Word, and Excel.

Benefits

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards

Compensation

The Manager on Duty position pays $17.00-$30.00 per hour, dependent on experience and work location.

LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We follow regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.

This job description describes the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed may be assigned to ensure proper operations of the department. LIVunLtd is an equal opportunity employer. For more information about our career opportunities, please visit our website. All information will be kept confidential according to EEO guidelines. Must have the legal right to work in the United States.