LIV- Conference Center Concierge

Tier1usa; New York (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Friendly environment

Industry-standard pay

Job summary

LIVunLtd, the leader in luxury amenity solutions, seeks a Conference Center Concierge to join one of our upscale commercial buildings in New York. You will work with the General Manager to oversee concierge services, ensuring a five‑star experience for clients and guests.

You are resourceful, polished and passionate about hospitality, with strong relationships in the local scene and a demonstrated ability to manage guest services, events, and vendor coordination.

Qualifications

• Proven leadership ability in an educational, concierge or professional setting.
• In-depth knowledge of local businesses and entertainment venues.
• Enthusiastic, passionate and knowledgeable about the hospitality industry.
• Excellent verbal and written communication skills.
• Flexibility to work days, nights or weekends.

Responsibilities

• Assist the General Manager in welcoming clients/guests and introducing them to the concierge services.
• Liaison Support: Act as the bridge between the event planner, culinary teams, AV technicians, and vendors.
• Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
• Assist in overseeing the day-to-day facility operations, including daily upkeep of amenity facilities.
• Facility Management: Inspect and audit spaces for proper room setup, equipment functionality, and climate control.
• Maintain effective communication with General Manager, clients/guests, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
• Guest Services: Greet attendees, handle registration, direct guests, and address ad-hoc last-minute requests.
• Local Recommendations: Advise participants on nearby dining, entertainment, and transportation.
• Assist with coordination of programs, activities, classes, and events on property.

Skills

Leadership

Local knowledge

Hospitality passion

Communication skills

Flexibility

Job description

The Amenity Collective, LIVunLtd's parent company, is North America’s leading provider of single-source solutions across the aquatics, fitness, and recreation industries. We deliver customized services—staffing, construction, design, consulting, and operations to supercharge long-term success for clients and their aquatics, fitness, and recreation spaces.

LIVunLtd is on the search for a Conference Center Concierge to join our growing team! As the Conference Center Concierge you will work alongside the General Manager at one of our luxury commercial buildings to assist in overseeing the concierge services the clients and guestreceive. These high-powered clients look to the concierge team for their expertise in all things lifestyle. The Conference Center Concierge is resourceful, innovative, and a tastemaker with a positive spirit that requires polish and a passion for delivering a five-star client experience.

ESSENTIAL RESPONSIBILITIES

• Assist the General Manager in welcoming clients/guests and introducing them to the concierge services.
• Liaison Support: Act as the bridge between the event planner, culinary teams, AV technicians, and vendors.
• Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
• Assist in overseeing the day-to-day facility operations, including daily upkeep of amenity facilities.
• Facility Management: Inspect and audit spaces for proper room setup, equipment functionality, and climate control.
• Maintain effective communication with General Manager, clients/guests, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
• Guest Services: Greet attendees, handle registration, direct guests, and address ad-hoc last-minute requests.
• Local Recommendations: Advise participants on nearby dining, entertainment, and transportation.
• Assist with coordination of programs, activities, classes, and events on property.

SKILLS AND QUALIFICATIONS

• Proven leadership ability in an educational, concierge or professional setting.
• In-depth knowledge of local businesses and entertainment venues.
• Enthusiastic, passionate and knowledgeable about the hospitality industry.
• Excellent verbal and written communication skills.
• Flexibility to work days, nights or weekends.

BENEFITS

As a Member of the LIVunLtd Team you can expect:

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.