Amenities Concierge

CCMC; Loxahatchee Groves (FL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Calm Health

401(k) with Company Match

Paid sick leave

Competitive pay

Job summary

CCMC, a community management company, is seeking an Amenities Concierge for our master-planned community in Florida. You will welcome residents and guests, manage facility admittance, enforce rules, and share information about parking and services while delivering outstanding service.

This role requires hospitality experience, professional appearance, and ability to work outdoors in varied weather. Part-time schedule, after-hours and weekends as needed, with pre-employment screenings.

Qualifications

• Customer service and hospitality experience required.
• Professional communication, appearance, and behavior expected.
• Ability to work outdoors in various weather conditions.
• Flexible schedule including after-hours, holidays, and weekends.

Responsibilities

• Extending the highest level of service to residents and guests.
• Assisting with facility admittance.
• Tactfully enforcing rules and regulations.
• Sharing community information including parking regulations and services offered.
• Prioritizing tasks according to importance in a fast-paced environment.

Skills

Customer service

Hospitality experience

Professional communication

Appearance and behavior

Outdoor work

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Do you love creating an exceptional resident experience? Are you service-oriented and looking for a like-minded team?

As an Amenities Concierge, you are a valued member of our hospitality team and we’re looking for you!

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

This community features a large clubhouse, pools, miles of trails, plus a farm and community garden all situated around a central lake. These amenities combine to offer residents a rich and earthy experience. Nearly every home will back up to a park, greenway or nature trail. Here, neighbors can enjoy the simple pleasures of country living, along with the connectivity and conveniences of city life.

The Amenities Concierge is an ambassador of first impressions and responsible for assisting homeowners and guests so they can enjoy the amenities facilities and all they have to offer. This role is fundamental in maintaining our lively community and ensuring a safe, enjoyable environment for all.

What you’ll accomplish:

• Extending the highest level of service to residents and guests
• Assisting with facility admittance
• Tactfully enforcing rules and regulations
• Sharing community information including parking regulations and services offered
• Prioritizing tasks according to importance in a fast-paced environment

What we’re looking for:

• Customer service and hospitality experience
• Professional communication, appearance, and behavior
• Comfortable working outdoors in various weather conditions
• Ability to work calmly and effectively under pressure
• Flexibility to work after-hours, holidays, and weekends as scheduled
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Support Programs - Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match - Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Most importantly, a caring team who is dedicated to your success!