Amenities Concierge

Capital Consultants Management Corporation; Town of Florida (NY); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Paid time off

Parental leave

Training programs

EAP

Calm Health

Job summary

CCMC is seeking an Amenities Concierge to enhance resident experiences in our large-scale community. You will welcome residents and guests, assist with facility access, and share local information while enforcing community rules.

This role requires outdoor work in varying weather, strong communication, and the ability to stay calm under pressure. Benefits include medical, dental, vision, and a company-matching 401k plan.

Qualifications

• Customer service and hospitality experience.
• Professional communication, appearance, and behavior.
• Comfortable working outdoors in various weather conditions.
• Ability to work calmly and effectively under pressure.
• Flexibility to work after-hours, holidays, and weekends as scheduled.
• Must pass a pre-employment drug screen and background check.

Responsibilities

• Extending the highest level of service to residents and guests.
• Assisting with facility admittance and sharing community information.
• Tactfully enforcing rules and regulations.
• Prioritizing tasks in a fast-paced environment.

Skills

Customer service

Hospitality

Communication

Calm under pressure

Flexible hours

Background check

Job description

Are you committed to creating experiences that connect people? Do you like building community? Do you want to work in an environment where teams are encouraged to collaborate as #oneteam #onedream? As a part of the learning culture at CCMC, you play a vital role in our commitment to excellence, which is strategically woven into the guiding principles. We are passionate about developing our teams, investing in their growth, and building thriving and vibrant communities that residents are proud to call home.

COME WORK WITH US!

WHAT WE OFFER

CCMC is a large-scale community management company with a team dedicated to enhancing the resident experience. We empower our team members for personal and professional success by providing mentoring, development opportunities, and industry certification sponsorships.
Our comprehensive benefits package includes medical, dental, vision, company-matching 401k contributions, paid vacation, paid holidays, professional education assistance, and more!

WE BELIEVE IN YOU!

At CCMC, we embrace a learning culture and understand that to revolutionize the industry; we must continuously sharpen our skills through professional and personal development.

We are proud to offer industry certifications that support large-scale community management. This benefit is available to full-time team members who choose to advance their career path. In addition, we provide monthly educational classes available both in-person and hybrid, along with access to a wide array of courses through our online learning platform. Knowledge is power, and you hold the key to a bright future!

GIVING BACK

The CCMC team is dedicated to improve wellbeing within communities.
HomeWorks is our employee-driven program that partners with charitable organizations across the nation to provide volunteer opportunities to our team. We offer eight hours of paid volunteer time each year to all full-time team members.

Do you love creating an exceptional resident experience? Are you service-oriented and looking for a like-minded team?

As an Amenities Concierge, you are a valued member of our hospitality team and we’re looking for you!

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

This community of unparalleled quality and beauty features many distinct, yet interconnected neighborhoods with gorgeous views of the sugar white beaches and other natural surroundings. It's a vibrant community that eases into its natural surroundings with a Southern simplicity and grace. Tucked between beautiful beaches and a natural coastal lake, the community is rich in natural beauty.

The Amenities Concierge is an ambassador of first impressions and responsible for assisting homeowners and guests so they can enjoy the amenities facilities and all they have to offer. This role is fundamental in maintaining our lively community and ensuring a safe, enjoyable environment for all.

What you’ll accomplish:

• Extending the highest level of service to residents and guests
• Assisting with facility admittance
• Tactfully enforcing rules and regulations
• Sharing community information including parking regulations and services offered
• Prioritizing tasks according to importance in a fast-paced environment

What we’re looking for:

• Customer service and hospitality experience
• Professional communication, appearance, and behavior
• Comfortable working outdoors in various weather conditions
• Ability to work calmly and effectively under pressure
• Flexibility to work after-hours, holidays, and weekends as scheduled
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Expected salary is $23.50 per hour.
• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!

This machine-readable files link is made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The MRFs are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.