AMCI/YMCI Recovery Support Navigator

Child & Family Services; Fall River (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical – Harvard Pilgrim/HealthPlans

Dental – Delta Dental of MA

Vision - EyeMed

Vacation time

Sick days

Holidays

Tuition reimbursement

Licensure reimbursement

401K match

Life insurance

Long-term disability

Travel assistance

Job summary

Child and Family Services in Fall River, MA is seeking a Recovery Support Navigator to join a multidisciplinary team using the Mobile Crisis Van. You will screen, intake, handle insurance authorizations, and make referrals while delivering trauma-informed, recovery-oriented, person-centered care to service users.

The role requires a Bachelor's degree and at least one year of related experience in addiction recovery, strong communication, and computer skills.

Qualifications

• Bachelor’s degree in social work, psychology or related field required.
• Must have excellent communication and good working knowledge of computers, excellent organizational skills and the ability to excel at details, multi-tasking and working under pressure.
• At least one year of continuous sobriety required, two years preferred.

Responsibilities

• Conduct screening and intake interviews to determine consumer eligibility for services.
• Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of consumer.
• Maintain professional relationships and connections with community resources and partners.
• Engage and build rapport with consumer, assist with referrals and coordination to services and resources including but not limited to primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists, DTA and other social supports.
• Remain knowledgeable about the substance use disorder service system. Link the consumer to treatment and recovery resources including but not limited to Acute Treatment Services, residential treatment, nutritional counseling, support groups, medicated assisted treatment and Narcan education.
• Helps peers to manage crises and strives to create safe spaces when meeting with peers.
• Values communication and follows laws and rules concerning confidentiality, 42-CFR and respects others’ rights for privacy.
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities.
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities.
• Assist in maintaining a welcoming mobile environment free of clutter and debris, allowing for a positive therapeutic experience.

Skills

Communication

Computers

Organization

Attention to detail

Multi-tasking

Pressure handling

Education

Bachelor's degree in social work, psychology or related field

Job description

Job Details

Job Location: Fall River AMCI - YMCI - Fall River, MA 02721Education Level: Bachelor's DegreeSalary Range: $20.50 - $24.25 Hourly

The Recovery Support Navigator will be a member of a multidisciplinary team fulfilling their job responsibilities through the utilization of CFS’ new Mobile Crisis Van (MCV). The Recovery Support Navigator will work with identified individuals who receive mental health outreach services through the MCV. The RSN will work closely with recovery coaches and be responsible for screening, intakes, insurance authorizations, and making appropriate referrals for services.

SCHEDULE: FULL-TIME MONDAY-FRIDAY 8AM-4PM

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Conduct screening and intake interviews to determine consumer eligibility for services
• Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of consumer
• Maintain professional relationships and connections with community resources and partners
• Engage and build rapport with consumer, assist with referrals and coordination to services and resources including but not limited to primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists, DTA and other social supports
• Remain knowledgeable about the substance use disorder service system. Link the consumer to treatment and recovery resources including but not limited to Acute Treatment Services, residential treatment, nutritional counseling, support groups, medicated assisted treatment and Narcan education
• Helps peers to manage crises and strives to create safe spaces when meeting with peers
• Values communication and follows laws and rules concerning confidentiality, 42-CFR and respects others’ rights for privacy
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities
• Assist in maintaining a welcoming mobile environment free of clutter and debris, allowing for a positive therapeutic experience

All 24-hour/Acute Care Services program staff are considered essential. Essential staff are defined as personnel who are expected to report to work as scheduled, regardless of holidays and/or during any emergency situation and/or agency closing (i.e., inclement weather) to ensure the ongoing operations of the program.May have to report to their home location office in the event of inclement weather that poses a danger to the operation of the MCV.

Due to the type of work and client needs, this position may need to work beyond a forty-hour work week. Additionally, essential staff may be required to remain on shift or work an additional shift until relief staff are available.

All 24 hour/Acute Care Services program staff will be assigned a home department. However, there is an expectation that this position mobilizes and responds to cases throughout the catchment areas in times of need and reports to other MCI offices (New Bedford, Fall River, Plymouth) as requested by management.

For overnight positions, staff are required to stay awake for the entirety of their shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QualificationsRequired Education and Experience

Bachelor’s degree in social work, psychology or related field required. Must have a minimum one year of related work experience in the addition recovery environment. Must have excellent communication and good working knowledge of computers, excellent organizational skills and the ability to excel at details, multi-tasking and working under pressure. At least one year of continuous sobriety required, two years preferred.

Cultural Competency Qualifications:

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Benefits:

• Benefit eligible at 20+ hours per week
• Medical – Harvard Pilgrim/HealthPlans Inc.
• Dental – Delta Dental of MA
• Vision - EyeMed
• Wellworks for You (Employee Wellness)
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• 12 Sick Days, 10Paid Holidays, and 2 Personal Days per year
• Tuition reimbursement – Up to $1,500 per calendar year
• Professional Licensure reimbursement (LICSW, LMHC)
• Flexible spending accounts – save on medical expenses and dependent care!
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.