Ambulatory Surgery Front Desk Coordinator

United Surgical Partners International; Austin (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D

Disability (short and long-term)

FSAs and HSAs

401(k) retirement plan

Paid holidays and vacation

Job summary

USPI Hyde Park Surgery Center seeks a motivated Front Desk Receptionist to join our team. The role involves welcoming patients, admitting them, updating demographics, processing payments, and handling funds per office procedure. Some early mornings and longer shifts may be required to align with surgical schedules.

Weekdays only; no holidays or weekends. Responsibilities include answering calls, interfacing with physicians and staff, and maintaining smooth front-desk operations.

Qualifications

• High school diploma or GED.
• Minimum 2-3 years of hospital or medical office experience.
• Knowledge of The Joint Commission Standards.
• Ability to use time wisely in preparing work areas to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision-making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

• The Front Desk Receptionist interfaces with patients and families, physicians and staff.
• Admit patients and process their paperwork.
• Update patient demographics/information in system.
• Collect monies due and document in the billing system.
• Handle funds per office procedure.
• Answer incoming phone calls.

Skills

Customer service

Phone etiquette

Professional appearance

Verbal communication

Time management

Detail oriented

Problem solving

Decision making

Team relationships

Insurance verification

Education

High school diploma or GED

Job description

USPI Hyde Park Surgery Center seeks a motivated Front Desk Receptionist to join our team. The role involves welcoming patients, admitting them, updating demographics, processing payments, and handling funds per office procedure. Some early mornings and longer shifts may be required to align with surgical schedules.

Weekdays only; no holidays or weekends. Responsibilities include answering calls, interfacing with physicians and staff, and maintaining smooth front-desk operations.