Ambulatory Services Rep II — Neurology Clinic

TCH Medical Center; Katy (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

TCH Medical Center's West Campus seeks a Clinical Ambulatory Services Representative II–Outpatient Neurology Clinic who thrives in a fast-paced environment. You will greet patients, providers and staff, verify demographics and insurance, and guide patients through check-in and check-out processes with accuracy and courtesy.

In this role you will review appointment status, collect pre-visit payments, verify benefits, and coordinate with clinic staff to support smooth patient flow and financial

Qualifications

• Medical Assistant certification is required (see list of acceptable certifications).
• High school diploma or GED required.
• 2 years’ experience in a clinical setting required.
• Bilingual in Spanish/English preferred.

Responsibilities

• Performs patient registration procedures per department process.
• Obtains and verifies patient demographic data for each encounter.
• Confirms patient appointments, verifying patient demographics and insurance information.
• Enters, batches, and reconciles charges daily.
• Ensures interpreter services are available for patients as needed.
• Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail.
• Serves in key role to assure most efficient patient throughput in exam rooms.

Skills

Bilingual in Spanish/English

Customer service

Communication

Attention to detail

Education

High school diploma or GED

2 years clinical setting experience

Tools

None

Job description

TCH Medical Center's West Campus seeks a Clinical Ambulatory Services Representative II–Outpatient Neurology Clinic who thrives in a fast-paced environment. You will greet patients, providers and staff, verify demographics and insurance, and guide patients through check-in and check-out processes with accuracy and courtesy.

In this role you will review appointment status, collect pre-visit payments, verify benefits, and coordinate with clinic staff to support smooth patient flow and financial