Patient Financial Counselor — Help Navigate Care Costs

QuickCruit, Inc.; Downey (CA); Hybride; USD 52 000 - 76 000; Plein temps

Résumé du poste

Kaiser Permanente in Downey, CA seeks a Financial Counselor to provide financial counseling at the point of service and create payer sources for inpatient and outpatient self-pay accounts. You will identify third party liability and coordinate with admission, registration, and billing to determine eligibility for government programs and direct billing options.

The role requires reviewing patient information, obtaining pre-authorizations, and guiding patients through payment arrangements and

Qualifications

• Minimum of three years of experience in health care billing, collections or financial counseling.
• Typing 35 WPM or as required by Medical Center.
• Knowledge of Government Programs and alternate payer sources (Workers Compensation, TPL, COB, Commercial, etc.).
• Experience in patient registration, admissions, and billing practices.

Responsabilités

• Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable laws.
• Confidentially obtains or reviews and records patient financial and demographic information.
• Interviews patients to determine financial status and makes arrangements for payment or enrollment in government programs.
• Completes Medical Financial Assistance applications based on analysis of patient information.
• Provides guidance to support staff and informs physicians on new processes.

Connaissances

Typing 35 WPM

Customer service

Government programs knowledge

Formation

High School Diploma/GED

Medical Terminology certificate

Description du poste

Kaiser Permanente in Downey, CA seeks a Financial Counselor to provide financial counseling at the point of service and create payer sources for inpatient and outpatient self-pay accounts. You will identify third party liability and coordinate with admission, registration, and billing to determine eligibility for government programs and direct billing options.

The role requires reviewing patient information, obtaining pre-authorizations, and guiding patients through payment arrangements and