Ambulatory Practice Operations Lead

Greater Baltimore Medical Center (GBMC); Towson (MD); On-site; USD 62,000 - 105,000; Full time

Job summary

GBMC HealthPartners seeks an Ambulatory Practice Manager to oversee day-to-day operations for 1–2 Towson-based practices. You will manage patient access, registration, revenue cycle, scheduling, and compliance to ensure efficient care and fiscal integrity.

Reporting to the COO, lead front-office and clinical staff, optimize workflows, monitor patient experience, and drive quality initiatives while maintaining budgets. EPIC and MS Office experience preferred.

Qualifications

• Associates degree required; combination of experience and education may be considered.
• 2 years of progressive administrative/medical practice management experience required; supervisory experience required.
• Experience with ambulatory/physician practice operations and EMR systems preferred.

Responsibilities

• Oversees day-to-day operations of 1–2 practices; manages patient access, registration, and scheduling.
• Directs budgets, staffing, and performance management for clerical and clinical staff.
• Ensures regulatory compliance, patient safety, and quality initiatives across practices.

Skills

Ambulatory operations

Office leadership

Process improvement

Patient access

Regulatory compliance

Staff supervision

Communication

Data analysis

Education

Associates Degree in Business Administration/Health Administration

Tools

EPIC EMR

Microsoft Office

Job description

GBMC HealthPartners seeks an Ambulatory Practice Manager to oversee day-to-day operations for 1–2 Towson-based practices. You will manage patient access, registration, revenue cycle, scheduling, and compliance to ensure efficient care and fiscal integrity.

Reporting to the COO, lead front-office and clinical staff, optimize workflows, monitor patient experience, and drive quality initiatives while maintaining budgets. EPIC and MS Office experience preferred.