Ambulatory Practice Manager: Lead Clinic Operations

GBMC HealthCare; Baltimore (MD); On-site; USD 62,000 - 105,000; Full time

Job summary

GBMC HealthCare in Baltimore seeks an Ambulatory Practice Manager to oversee 1–2 designated GBMC Health Partners practices. Under the COO, you will optimize patient access, registration, revenue cycle, and compliance while guiding staff and operations.

You will manage budgets, supervise front-office and clinical staff, and improve patient experience and operational efficiency across locations. A related degree and supervisory experience are required.

Qualifications

• Associates degree required; combination of experience and education may be considered.
• Progressive admin experience in ambulatory/physician practice settings preferred.
• Supervisory experience required to lead staff and operations.

Responsibilities

• Oversee day-to-day operations for 1–2 practices, ensuring efficiency and quality.
• Manage budgets in coordination with CFO/COO and responsible for financial reporting.
• Improve patient access, registration, scheduling and revenue cycle processes.
• Direct front office and clinical staff; supervise performance and training.
• Ensure regulatory compliance and patient safety across sites.
• Monitor patient satisfaction and quality metrics; implement improvement plans.
• Lead process improvements and coordinate with physicians and staff.

Skills

Ambulatory ops

EPIC EMR

MS Office

Staff supervision

Budgeting

Regulatory compliance

Quality improvement

Education

Associates Degree in Business Administration

Experience in medical practice management

Tools

Epic

Job description

GBMC HealthCare in Baltimore seeks an Ambulatory Practice Manager to oversee 1–2 designated GBMC Health Partners practices. Under the COO, you will optimize patient access, registration, revenue cycle, and compliance while guiding staff and operations.

You will manage budgets, supervise front-office and clinical staff, and improve patient experience and operational efficiency across locations. A related degree and supervisory experience are required.