Ambulatory Practice Leader: Operations & Patient Experience

Sentara; Carrollton (VA); On-site; USD 93,000 - 142,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Legal Resources Plan

Job summary

Sentara Health in Carrollton, VA is hiring a full-time Practice Manager III to lead one or more clinic sites with 25+ staff in a dyad model with clinical leadership. You will oversee operations, customer service, budget, risk management, and compliance to deliver quality care and efficient service.

The role requires 3+ years of supervisory experience in ambulatory care, a Bachelor's degree preferred (or 7 years PM experience in lieu), and a focus on improving financial performance, patient

Qualifications

• Bachelor's degree preferred.
• 7 years of Practice Manager experience acceptable in lieu of a degree.
• Healthcare experience required (3+ years).
• Supervisory experience required (3+ years).
• Clinical leadership in ambulatory care environment preferred.

Responsibilities

• Partner with clinical leadership to ensure efficient operations.
• Supervise staff across clinics with 25+ staff.
• Oversee customer service, budget, risk management, and compliance.
• Monitor and engage teams to improve financial performance and patient experience.

Skills

Leadership

Budget management

Customer service oversight

Regulatory compliance

Staff development

Education

Bachelor's degree (Preferred)

7 years Practice Manager experience acceptable in lieu of bachelor's degree

Experience Healthcare - 3 years (Required)

Supervisory - 3 years (Required)

Clinical leadership in ambulatory care environment (Preferred)

Job description

Sentara Health in Carrollton, VA is hiring a full-time Practice Manager III to lead one or more clinic sites with 25+ staff in a dyad model with clinical leadership. You will oversee operations, customer service, budget, risk management, and compliance to deliver quality care and efficient service.

The role requires 3+ years of supervisory experience in ambulatory care, a Bachelor's degree preferred (or 7 years PM experience in lieu), and a focus on improving financial performance, patient