Ambulatory Patient Access Specialist

Nationwide Children's Hospital; Westerville (OH); On-site; USD 35,000 - 48,000; Full time

Job summary

Nationwide Children’s Hospital in Ohio is seeking a Patient Access Registrar to greet and register patients, answer calls, schedule appointments, and file medical charts as needed.

Requires a High School Diploma or equivalent, CPR certification, and basic computer and administrative skills. About one year of health care experience is preferred; an Associate’s degree is a plus. Training shifts are provided the first week.

Qualifications

• Demonstrated computer skills with the ability to navigate most current technology systems.
• Strong administrative skills.

Responsibilities

• Greets and registers patients.
• Answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
• Interviews and registers patients in registration areas that report up through Patient Access.
• Obtains accurate demographic, insurance, and physician information on registrations.
• Screens customer data to ensure patient is eligible for insurance indicated.
• Communicates differences to the customer.
• Screens registrations to ensure insurance pre-certification and physician referral requirements are met.
• Instructs customer on requirements.
• Assists in identifying self-pay patients and referring them to financial assistance when applicable.
• Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.
• Assists in the shadowing/precepting of new employees.

Skills

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate’s Degree, preferred

Job description

Nationwide Children’s Hospital in Ohio is seeking a Patient Access Registrar to greet and register patients, answer calls, schedule appointments, and file medical charts as needed.

Requires a High School Diploma or equivalent, CPR certification, and basic computer and administrative skills. About one year of health care experience is preferred; an Associate’s degree is a plus. Training shifts are provided the first week.