Ambulatory Patient Access Specialist

Nationwide Children's Hospital; Miami Gardens (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a patient access clerk to greet patients, register them, and answer calls at multiple behavioral health sites. You will collect demographic, insurance and physician information, verify eligibility, and guide patients on required documentation and financial assistance when needed.

Experience in healthcare and strong computer/administrative skills are valued. The role supports patient access teams and may involve onboarding/mentoring new staff in a

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.

Responsibilities

• Greets and registers patients and answers calls.
• Schedules appointments and pulls/files medical charts.
• Obtains accurate demographic, insurance and physician information.
• Screens data for insurance eligibility and pre-certification requirements.
• Instructs customers on insurance/financial requirements.
• Maintains communication with departments and clinical staff.
• Assist in shadowing/precepting new employees.

Skills

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate's Degree

Job description

Nationwide Children’s Hospital is seeking a patient access clerk to greet patients, register them, and answer calls at multiple behavioral health sites. You will collect demographic, insurance and physician information, verify eligibility, and guide patients on required documentation and financial assistance when needed.

Experience in healthcare and strong computer/administrative skills are valued. The role supports patient access teams and may involve onboarding/mentoring new staff in a