Ambulatory Operations Leader: Team Growth & Efficiency

Kaiser Permanente; Hillsboro (OR); On-site; USD 100,000 - 140,000; Full time

Job summary

Kaiser Permanente in Hillsboro, OR seeks an operations supervisor to oversee ambulatory services, optimize patient care, and drive performance with data-driven reports and dashboards.

You will supervise HR processes, budget management, payroll, and compliance activities, coordinating multidisciplinary teams and implementing emergency preparedness and continuous improvement initiatives to support organizational goals.

Qualifications

• Leadership experience in a care or operational setting.
• Strong communication and collaboration skills across teams.
• Knowledge of healthcare operations and compliance practices.
• Ability to analyze data and drive performance improvements.
• Experience supervising multidisciplinary teams and HR processes.

Responsibilities

• Recommends developmental opportunities; mentors and coaches to improve performance; supports change and best practices.
• Supervises daily team activities; ensures policy adherence; allocates resources and measures progress.
• Oversees ambulatory operations; manages data/utilization, HR recruitment/orientation, and payroll tasks.
• Ensures standardized care delivery; coordinates large work streams and emergency preparedness activities.
• Leads improvements to operations and technology; plans strategic projects and implements performance metrics.

Skills

Ambiguity Management

Attention to Detail

Business Knowledge

Communication

Constructive Feedback

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity & Inclusion

Drives Results

Facilitation Skills

Health Care Industry

Influencing Others

Integrity

Leadership

Learning Agility

Organizational Savvy

Problem Solving

Learning & Recall

Strategic Thinking

Team Building

Teamwork

Topic-Specific Communication

Job description

Kaiser Permanente in Hillsboro, OR seeks an operations supervisor to oversee ambulatory services, optimize patient care, and drive performance with data-driven reports and dashboards.

You will supervise HR processes, budget management, payroll, and compliance activities, coordinating multidisciplinary teams and implementing emergency preparedness and continuous improvement initiatives to support organizational goals.