Ambulatory Operations Growth Lead

UPMC; Harrisburg (Dauphin County); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Harrisburg is seeking an Operations Specialist to oversee multiple specialty inpatient/outpatient sites. The role demands flexibility, strong leadership skills, and a commitment to quality patient care. The ideal candidate will support operational workflows, analyze business operations for efficiency improvements, and guide staff in delivering excellent customer service. This position requires knowledge of practice operations and some travel across Central PA.

Qualifications

• In-depth knowledge of practice operations and insurance/reimbursement requirements.
• Experience in an outpatient health care facility is required.
• Ability to listen and communicate effectively with all levels of the organization.

Responsibilities

• Oversees multiple inpatient/outpatient sites and supports operations.
• Analyzes business operations to improve efficiency.
• Coordinates studies to evaluate operation improvements.

Skills

Leadership skills

Customer service skills

Analytical skills

Communication skills

Ability to prioritize

Education

Associate's degree in business or health care or 3 years of relevant experience

High school diploma and 5 years of practice management experience

Tools

Microsoft Word

Microsoft Excel

EPIC

Job description

A leading healthcare organization in Harrisburg is seeking an Operations Specialist to oversee multiple specialty inpatient/outpatient sites. The role demands flexibility, strong leadership skills, and a commitment to quality patient care. The ideal candidate will support operational workflows, analyze business operations for efficiency improvements, and guide staff in delivering excellent customer service. This position requires knowledge of practice operations and some travel across Central PA.