Ambulatory Medical Assistant & Care Coordinator

Mass General Brigham; Newton (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham’s Newton-Wellesley Hospital is seeking a Medical Assistant to provide and coordinate patient services in a busy ambulatory specialty practice. The role is 10% clinical and 90% non-clinical, including scheduling, referrals, medication coordination, and data management in the EHR system.

Strong communication and organizational abilities are essential to support interactions with patients, clinicians, pharmacies, and staff.

Qualifications

• Required: formal clinical training or RN degree with fundamentals and rotations.
• Preferred: Medical Assisting certificate.
• CPR training preferred.
• Strong verbal and written communication skills.
• Knowledge of insurance prior authorization processes.
• Ability to work collaboratively and provide patient-centered care.
• Experience serving patients with behavioral health and substance use challenges.

Responsibilities

• Take vital signs and document in the EMR.
• Schedule patient appointments and coordinate with providers.
• Process medication refill requests and coordinate with pharmacies.
• Collect copayments and obtain prior authorizations.
• Maintain clinic operations and infection control practices.
• Assist with medical record documentation and referrals.

Skills

Interpersonal skills

Organizational skills

Communication skills

EMR experience

Epic experience

Microsoft Office

Education

Clinical training program

Nursing (RN) degree option

Medical Assisting certificate

Tools

Epic EHR

MS Office

Job description

Mass General Brigham’s Newton-Wellesley Hospital is seeking a Medical Assistant to provide and coordinate patient services in a busy ambulatory specialty practice. The role is 10% clinical and 90% non-clinical, including scheduling, referrals, medication coordination, and data management in the EHR system.

Strong communication and organizational abilities are essential to support interactions with patients, clinicians, pharmacies, and staff.