Ambulatory Health Systems Lead: Access & Improvement

Veterans Health Administration; Prescott (AZ); Hybrid; USD 90,000 - 116,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Veterans Health Administration in the United States is seeking a Health Systems Specialist (Associate Group Practice Manager) to support Ambulatory Care Operations. This role provides guidance, analyzes access to care, and collaborates on facility and VISN level policies.

The position emphasizes data analytics, process improvement, and patient experience, with potential telework options and close coordination with clinic managers and CLs to optimize outpatient services.

Qualifications

• There is no educational substitution at this grade level.
• A transcript must be submitted with your application if you are basing qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

• Providing access related consultative services and developing guidance to facilitate standardized processes.
• Reviewing regulations and policies for local interpretation and input on policies.
• Collaborating on project groups to review and recommend facility and VISN level policies and analyses.
• Incorporating best practices to improve patient access and ensuring standards are met.
• Working with Veteran Experience Officers to evaluate patient concerns and address them effectively.
• Utilizing analytics for outpatient care feedback and proposing continuous process improvements.
• Monitoring backlogs and advising on strategies to reduce delays and improve access.
• Integrating data analytics and LEAN/Six Sigma methods to meet ambulatory care goals.

Job description

Veterans Health Administration in the United States is seeking a Health Systems Specialist (Associate Group Practice Manager) to support Ambulatory Care Operations. This role provides guidance, analyzes access to care, and collaborates on facility and VISN level policies.

The position emphasizes data analytics, process improvement, and patient experience, with potential telework options and close coordination with clinic managers and CLs to optimize outpatient services.