Ambulatory Clinical Tech Behavioral Health

Spectrum Health; Grand Rapids (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discount directory

Identity theft protection

Retirement with match

Job summary

Corewell Health in Grand Rapids is seeking a dedicated outpatient psychiatry support team member to prepare patients for visits, obtain vital signs, and help maintain smooth clinic flow throughout the day. You will assist with administrative tasks and coordinate care with clinicians to ensure timely, compassionate service.

This role requires a High School Diploma or equivalent and BLS certification within 90 days.

Qualifications

• High School Diploma or equivalent is required.
• BLS Certification required within 90 days of hire.

Responsibilities

• Preparing patients for visits.
• Obtaining vital signs.
• Administering questionnaires as appropriate.
• Managing incoming calls.
• Handling in-basket tasks to support timely and coordinated care.

Skills

BLS Certification

Education

High School Diploma or equivalent

Job description

About the Practice

This outpatient mental health practice provides a clinically focused environment where team members play an active role in supporting patient care. The office culture emphasizes high‑quality, compassionate treatment, strong collaboration, and effective communication. Staff take pride in fostering a positive workplace where teamwork is valued and employees enjoy coming to work each day.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Acts as a team member in the delivery of quality patient care under the supervision of management in the examination and treatment of patients to facilitate clinic flow and provide excellent patient care.

Key responsibilities

• Preparing patients for visits
• Obtaining vital signs
• Administering questionnaires as appropriate
• Managing incoming calls
• Handling in-basket tasks to support timely and coordinated care

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discount directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Employment Details

Primary Location: SITE - Care Center Beltline - 2750 East Beltline NE - Grand Rapids

Department Name: Psychiatry Outpatient Beltline Care Ctr - Medical Group West

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 40

Hours of Work: Variable; 6:30 a.m. - 6:00 p.m.

Days Worked: Monday - Friday

Weekend Frequency: N/A

Drug‑free workplace and vaccination requirements

We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category.

Reasonable accommodations and equality statement

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.

Company Overview

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members.

Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.