Ambulatory Clinical Clerical Tech Trauma Clinic

Spectrum Health; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay via Payactiv

Retirement options with match

Job summary

Corewell Health’s Trauma Clinic in Grand Rapids provides coordinated follow-up care for patients after traumatic injuries, working with Burn, Orthopedic Trauma, Acute Care Surgery, and Rehab specialists.

The team delivers compassionate, patient-centered care in a fast-paced environment with opportunities for professional growth and skill development within a major Michigan health system.

Qualifications

• 2+ years experience in insurance billing, access management or patient financial services.
• Experience with electronic health records (EHR) systems preferred.
• Clinical care experience is preferred to support patient care activities.

Responsibilities

• Deliver quality patient care under supervision of RN or Provider.
• Provide clerical support to assist in value-driven health care services.

Skills

Insurance billing

Access management

Patient financial services

Electronic health records

Lab service support

Clinical care experience

Education

High School Diploma or equivalent

AHA or ARC BLS Certification

Job description

About the Practice The Multidisciplinary Trauma Clinic supports West Michigan’s only Level One Trauma Center, providing coordinated follow-up care for patients recovering from traumatic injuries. Our multidisciplinary team includes Burn, Orthopedic Trauma, Acute Care Surgery, and Physical Medicine & Rehabilitation specialists, offering comprehensive care, nurse navigation, social work support, an Amputation Clinic, and on-site X-ray services, all in one location.

Our clinic offers a fast-paced, team-oriented environment focused on collaboration, compassion, and exceptional patient care. Team members gain exposure to a variety of specialties and patient populations while benefiting from opportunities for professional growth, skill development, and meaningful patient interactions.

About Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Schedule

• Monday 7:30 a.m. – 5:00 p.m.
• Tuesday 7:30 a.m. – 5:00 p.m.
• Wednesday 7:30 a.m. – 5:00 p.m.
• Thursday 7:30 a.m. - 11:30 a.m.
• Friday 7:30 a.m. – 5:00 p.m.

Scope of work

This team member will serve in a clinical and clerical role. The team member delivers quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services.

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience Preferred
• 2 years of clinical care experience Preferred

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status
• Primary Location SITE - North Office Building - 221 Michigan St NE - Grand Rapids Department Name Trauma Clinic HOPD - Grand Rapids Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Variable; 7:30 a.m. - 5:00 p.m. Days Worked Monday - Friday Weekend Frequency N/A

Employee Policies

We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Corewell Health Overview

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members.

Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.