Ambulatory Clinical Clerical Tech Surgical Specialty Clinic Part Time

Spectrum Health; Grand Rapids (MI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand Pay (Payactiv)

Discounts directory on everyday needs

Identity theft protection

Retirement options with company match

Job summary

Corewell Health is seeking an Ambulatory Care Technician to join the Surgery Residency Clinic in Grand Rapids. You will work closely with supervising physicians and residents to deliver timely patient care while handling clerical duties in a fast-paced environment.

The role emphasizes coordination of care, documentation, and insurance-related tasks to support a value-driven health system. Part-time schedule with day shifts and a commitment to patient service is required.

Qualifications

• High School Diploma or equivalent (Required).
• BLS certification within 90 days (Required).
• 2 years of insurance billing, access management, patient financial services, EHR or lab support experience (Preferred).
• 2 years of clinical care experience (Preferred).

Responsibilities

• Provide patient rooming and collect vitals under RN supervision.
• Assist with administrative tasks including check-in/out and scheduling.
• Support insurance authorization and other duties to ensure value-driven care.
• Maintain documentation and assist with complex matters as needed.

Skills

Insurance billing

Access management

Patient financial services

Documentation

Team collaboration

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

About the Practice

We are a teaching clinic with resident physicians who practice alongside supervising physicians to improve healthcare through education and research. This partnership allows our physicians to provide quality care to all our patients. The ACT is an essential role to our clinic to provide increased continuity of care to a unique population of patients. The individual will work very closely with the supervising physicians as well as the residents. The ACT plays an integral role in the teaching and development of the resident physicians. They will learn advanced skills and expand upon their medical knowledge to provide exceptional patient care in tandem with the providers they work with. Our patients come from all backgrounds, and each have their own unique and often complex care needs. We serve the underserved and are proud to provide this service to our community.

Scope of work

This team member will serve in a clinical and clerical role. The team members deliver quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services. Tasks would include patient rooming, collecting and reporting vitals, other health information, stocking, cleaning, documentation as well as administrative functions including patient check-in/out, scheduling appointments, insurance authorization and other duties.

Qualifications

• High School Diploma or equivalent (Required)
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience (Preferred)
• 2 years of clinical care experience (Preferred)

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location / Employment Details

Site: Ambulatory Care Building - 275 Michigan St NE - Grand Rapids

Department: Surgery Residency Clinic - Grand Rapids

Prof Svcs Employment Type: Part time

Shift: Day (United States of America)

Weekly Scheduled Hours: 32

Hours of Work: 8:00 a.m. - 4:30 p.m.

Days Worked: Variable; Monday - Friday

Weekend Frequency: N/A

Company Culture and Values

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.

We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category.

Corewell Health is committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

About Corewell Health

Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people-including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.