Ambulatory Clinical Clerical Tech Trauma Clinic

Corewell Health; Grand Rapids (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Job summary

Corewell Health's Trauma Clinic in Grand Rapids seeks a team member to provide clinical and clerical support under RN/Provider supervision. You will contribute to coordinated follow-up care for trauma patients and assist in delivering value-driven health care services.

This full-time role offers exposure to multiple specialties and opportunities for professional growth, with day shifts and a 40-hour workweek.

Qualifications

• 2 years of insurance billing, access management, patient financial services, EHR, or lab service support experience preferred.
• 2 years of clinical care experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• This team member will serve in a clinical and clerical role.
• Delivers quality patient care under RN/Provider supervision.
• Provides clerical support in complex matters to aid in value-driven care delivery.

Skills

Insurance billing

Access management

Patient financial services

Electronic health records

Lab services support

Clinical care

Education

High School Diploma or equivalent

BLS Certification (AHA/ARC)

Job description

About The Practice

The Multidisciplinary Trauma Clinic supports West Michigan’s only Level One Trauma Center, providing coordinated follow-up care for patients recovering from traumatic injuries. Our multidisciplinary team includes Burn, Orthopedic Trauma, Acute Care Surgery, and Physical Medicine & Rehabilitation specialists, offering comprehensive care, nurse navigation, social work support, an Amputation Clinic, and on-site X-ray services, all in one location.

About The Practice

The Multidisciplinary Trauma Clinic supports West Michigan’s only Level One Trauma Center, providing coordinated follow-up care for patients recovering from traumatic injuries. Our multidisciplinary team includes Burn, Orthopedic Trauma, Acute Care Surgery, and Physical Medicine & Rehabilitation specialists, offering comprehensive care, nurse navigation, social work support, an Amputation Clinic, and on-site X-ray services, all in one location.

Our clinic offers a fast-paced, team-oriented environment focused on collaboration, compassion, and exceptional patient care.

Team members gain exposure to a variety of specialties and patient populations while benefiting from opportunities for professional growth, skill development, and meaningful patient interactions.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Schedule

Monday 7:30 a.m. – 5:00 p.m.

Tuesday 7:30 a.m. – 5:00 p.m.

Wednesday 7:30 a.m. – 5:00 p.m.

Thursday 7:30 a.m. - 11:30 a.m.

Friday 7:30 a.m. – 5:00 p.m.

Scope of work

This team member will serve in a clinical and clerical role. The team member delivers quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services.

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience Preferred
• 2 years of clinical care experience Preferred

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - North Office Building - 221 Michigan St NE - Grand Rapids

Department Name

Trauma Clinic HOPD - Grand Rapids Prof Svcs

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable; 7:30 a.m. - 5:00 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.