Ambulatory Care Operations Supervisor

Wheeling Hospital; Canonsburg (Washington County); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

WH Wheeling Hospital Inc. in Canonsburg, PA is seeking a dedicated ambulatory office supervisor to oversee daily patient care activities and staff performance. This role ensures smooth operations, courteous service to patients and visitors, and adherence to internal policies.

The successful candidate will have at least three years of healthcare experience, a high school diploma, and BLS certification within 30 days of hire, plus proven leadership abilities to coach and develop staff.

Competenze

• Three years of health care experience.
• Leadership and supervisory experience preferred.
• Strong communication and interpersonal skills.

Mansioni

• Supervises and coordinates patient care activities in ambulatory office.
• Oversees staff to ensure prompt, courteous service to patients, visitors, physicians and co-workers.
• Monitors daily operations and enforces adherence to policies and procedures.
• Provides coaching and counseling to staff based on performance management principles.
• Identifies ongoing continuing education needs of employees.
• Keeps staff informed of processes, policies and changes through continuous communication.
• Gathers statistics, completes reports and performs other duties as scheduled or requested.
• Communicates status of daily operations to Manager or Director and escalates issues in a timely manner.
• Handles patient/family or staff complaints and recommends appropriate resolutions.
• Coordinates resolution of problems with other departments as monitored by Manager/Director.
• Organizes daily tasks to achieve productivity, accountability and efficiency.
• Maintains knowledge of operating areas and steps into staffing as needed.
• Ensures patient satisfaction is met and reported to Manager/Director.

Conoscenze

Staff supervision

Leadership

Communication

Formazione

High School Diploma

BLS Certification

Descrizione del lavoro

WH Wheeling Hospital Inc. in Canonsburg, PA is seeking a dedicated ambulatory office supervisor to oversee daily patient care activities and staff performance. This role ensures smooth operations, courteous service to patients and visitors, and adherence to internal policies.

The successful candidate will have at least three years of healthcare experience, a high school diploma, and BLS certification within 30 days of hire, plus proven leadership abilities to coach and develop staff.