Ambulatory Care Operations Coordinator

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 48,000 - 64,000; Full time

Job summary

The University of Maryland Medical System Corporation seeks an Ambulatory Practice Coordinator I to oversee daily administrative and operational functions across ambulatory care practices, ensuring efficient patient care and strong collaboration with clinical and administrative teams.

This role emphasizes scheduling, patient flow, budgeting support, quality improvement, and reliable record-keeping, with a Monday-Friday 8:00 am–4:30 pm schedule and no weekend or holiday shifts.

Qualifications

• Requires High School Diploma or GED.
• Experience in healthcare settings preferred but not required.
• Strong communication and accurate record-keeping are essential.

Responsibilities

• Oversee daily admin and operational functions of ambulatory care practices.
• Coordinate scheduling, patient flow and resource allocation to maximize efficiency.
• Collaborate with clinical teams to ensure regulatory compliance and policies.
• Assist in managing budgets, supplies and equipment for practice operations.
• Support quality improvement initiatives and patient experience enhancement.
• Act as liaison between patients, providers and administrative staff to facilitate communication.
• Maintain accurate records and prepare reports on practice performance and patient care metrics.

Skills

Insurance knowledge (Medicaid HMOs)

Communication skills

PC literacy

Patient service orientation

Documentation & record-keeping

Attention to detail

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Online registration system

Job description

The University of Maryland Medical System Corporation seeks an Ambulatory Practice Coordinator I to oversee daily administrative and operational functions across ambulatory care practices, ensuring efficient patient care and strong collaboration with clinical and administrative teams.

This role emphasizes scheduling, patient flow, budgeting support, quality improvement, and reliable record-keeping, with a Monday-Friday 8:00 am–4:30 pm schedule and no weekend or holiday shifts.