Ambassador

JLL; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Early access to earned wages

Job summary

JLL is seeking an Ambassador to manage on-site culinary and hospitality services at a client site in San Francisco, CA. You will ensure seamless pantry operations and provide excellent service to employees and guests.

Responsibilities include inventory management, vendor coordination, and supporting catering setups. The ideal candidate has 1-3 years of experience in hospitality or food service, strong communication abilities, and proficiency in Microsoft Office.

Qualifications

• 1-3 years of experience in hospitality or customer service role.
• Friendly, professional, and proactive service mindset.
• Ability to manage a busy, fast-paced environment.

Responsibilities

• Manage daily pantry operations and inventory.
• Coordinate vendor deliveries and quality standards.
• Monitor pantry equipment for cleanliness and functionality.
• Support catering setup for meetings and events.
• Build relationships with client employees for service delivery.

Skills

Customer service

Hospitality

Communication skills

Inventory management

Experience with pantry operations

Microsoft Office Suite

Education

High school diploma

Associate's or Bachelor's degree

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Ambassador is the primary on-site culinary and hospitality presence at a client site, responsible for managing day-to-day pantry operations and ensuring employees and guests have a seamless, welcoming experience. This role serves as the main point of contact for all pantry and food & beverage services, while also supporting the Community Manager and Experience team in delivering service excellence across the workplace.

Key Responsibilities

• Manage daily pantry operations, including stocking, inventory management, and replenishment of food, beverages, and snacks across all pantry locations
• Partner with the vendor to coordinate deliveries, quality standards, and restocking schedules; elevate service issues as needed
• Monitor pantry equipment (coffee machines, refrigerators, dispensers) for cleanliness, functionality, and timely service calls
• Maintain food safety and hygiene standards, including proper rotation of perishable items and disposal of expired product
• Track pantry consumption and inventory levels, flagging reorder needs and providing usage data to the Experience team
• Support catering setup and breakdown for internal meetings and events as needed
• Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback related to pantry and workplace services
• Build meaningful, lasting relationships with client employees and guests for intuitive service delivery
• Monitor and maintain common area readiness, including lobbies, collaboration spaces, and amenity areas
• Support Community Manager with programming logistics, event setup, and on-site activations
• Communicate service disruptions, feedback, and operational needs to the Experience team
• Identify potential risks and elevate as appropriate to ensure no security incident or disruption to operations

Qualifications

• 1-3 years of experience in a hospitality, food service, pantry/culinary operations, or customer service role; prior experience with corporate pantry programs a plus
• Friendly, professional, and proactive service mindset
• Strong communication skills and comfort engaging with a diverse employee and visitor population
• Ability to manage a busy, fast-paced environment with composure
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook)
• High school diploma required; Associate's or Bachelor's degree preferred

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position: 70,000.00 - 80,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site - San Francisco, CA

Job Tags: Hiring

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.