We are looking for an Amazon Brand Manager with 3+ years of experience to join our growing team. This role is responsible for managing a portfolio of client accounts and serving as the primary point of contact for each brand.
You will sit at the center of both execution and strategy. On a daily basis, you will oversee account performance, manage operational workflows, and coordinate with internal teams. At the same time, you will be responsible for identifying opportunities, solving problems, and helping guide long-term growth strategies.
This is a hands-on role that requires a strong understanding of how Amazon operates across both Seller Central and Vendor Central. Success in this position comes from attention to detail, ownership over outcomes, and the ability to translate data into clear, actionable direction.
What You Will Do
- Account Management and Client CommunicationOwn the day-to-day management of a portfolio of Amazon accounts across Seller Central and or Vendor Central
- Serve as the primary point of contact for each client, building strong and professional relationships based on trust and performance
- Lead weekly status calls, monthly business reviews, and quarterly strategy sessions
- Prepare structured agendas, present performance insights, and clearly communicate next steps and priorities
- Act as a strategic partner to each brand, ensuring alignment between business goals and Amazon execution
Strategy and Growth Execution
- Develop and execute account-level strategies focused on revenue growth, profitability, and long-term brand positioning
- Identify opportunities to improve organic ranking, conversion rates, and overall account efficiency
- Analyze category trends, competitive positioning, and search behavior to inform decision making
- Continuously test and refine strategies based on performance data and marketplace changes
Listing Optimization and Content Management
- Own listing quality across accounts, ensuring content has best-in-class standards
- Optimize titles, bullet points, product descriptions, and backend keywords based on keyword research and search performance
- Ensure listings are structured correctly at the parent and child level to maximize visibility and conversion
- Maintain consistency on brand messaging, visual identity, and product positioning
Performance Tracking and Analysis
- Identify trends, risks, and opportunities early and take proactive actionl
- Use Amazon reporting and internal analytics to evaluate performance drivers
- Translate data into insights that inform both short-term and long-term actions
Operations and Issue Resolution
- Manage case logs and work directly with Seller or Vendor Support to resolve issues
- Handle listing suppressions, stranded inventory, and catalog errors
- Address brand registry concerns, policy violations, and account health risks
- Ensure inventory levels are aligned with demand to avoid stockouts
- Maintain clean and organized account structures to support scalability
Cross-Functional Collaboration
- Work closely with internal teams including advertising, creative, catalog, etc.
- Ensure all initiatives are executed accurately and on time
- Provide clear direction and feedback to internal teams to improve output quality
- Align all efforts across departments to support unified account strategies
Process and Documentation
- Keep detailed documentation including SOPs, playbooks, and performance notes
- Build repeatable processes that improve efficiency and reduce errors
- Contribute to internal system improvements as Commerce Ink continues to scale
- Help establish best practices that can be applied across multiple accounts
What We Are Looking For
- Required 3+ years of hands-on experience managing Amazon accounts in Seller Central or Vendor Central.
- Proven ability to manage multiple accounts at the same time without sacrificing quality or responsiveness
- Strong understanding of Amazon fundamentals including listing optimization, advertising basics, brand registry, and account health
- Ability to analyze data and translate it into actionable insights
- Strong communication skills with the ability to lead client calls and present performance clearly and confidently