AM Weekend Server: Guest Experience Champion

Concord Hospitality Enterprises; Jacksonville (FL); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Discounted room rates

Tuition assistance

Training & development

Career advancement opportunities

Benefits package

Job summary

Concord Hospitality Enterprises is hiring AM Weekend Servers in Jacksonville, FL. You will greet guests warmly, assist in food service outlets, and contribute to a memorable guest experience with a friendly attitude.

The role emphasizes staying composed during busy periods, proactive problem-solving, and delivering exceptional service. Training and a supportive culture are highlighted as part of Concord's team environment.

Qualifications

• Passion to serve others and deliver friendly, cheerful guest service.
• Proactive, responsive and caring approach to guests.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Skills

Customer service

Communication

Friendly attitude

Guest interaction

Job description

Concord Hospitality Enterprises is hiring AM Weekend Servers in Jacksonville, FL. You will greet guests warmly, assist in food service outlets, and contribute to a memorable guest experience with a friendly attitude.

The role emphasizes staying composed during busy periods, proactive problem-solving, and delivering exceptional service. Training and a supportive culture are highlighted as part of Concord's team environment.